Launchpad has imported 12 comments from the remote bug at
https://bugs.kde.org/show_bug.cgi?id=406654.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.

------------------------------------------------------------------------
On 2019-04-18T13:22:21+00:00 8p-k26-gj wrote:

SUMMARY
When I start discover I get a pointless "Make sure that AppStream is properly 
set up on your system". What is it trying to tell me? What am I supposed to do 
about this as a user?

STEPS TO REPRODUCE
1. Start Discover

OBSERVED RESULT
Passive popup "Make sure that AppStream is properly set up on your system".

EXPECTED RESULT
No passive popup, or at least a helpful error, even better with a "Let me fix 
that for you" button.


SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.15.80
KDE Frameworks Version: 5.58
Qt Version: 5.12.0

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/0

------------------------------------------------------------------------
On 2019-04-18T17:14:45+00:00 Nate-b wrote:

I've never gotten this myself, but I've heard of other who have gotten
it too.

We should either suppress this error message or somehow make it
actionable.

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/1

------------------------------------------------------------------------
On 2019-04-23T13:58:46+00:00 Aleix Pol wrote:

Which distribution?
Do you reckon your appstream is properly set? This is something your 
distribution should be doing and maintaining.

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/2

------------------------------------------------------------------------
On 2019-04-23T15:25:47+00:00 Nate-b wrote:

(In reply to Aleix Pol from comment #2)
> Do you reckon your appstream is properly set? This is something your
> distribution should be doing and maintaining.
All the more reason not to bug the user about it. :)

If we need to tell the user that something is broken but it's not
Discover's fault, a PassiveNotification probably isn't the right way to
do it.

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/3

------------------------------------------------------------------------
On 2019-04-24T02:26:16+00:00 Aleix Pol wrote:

What's the right way to do it?

In this case the only right answer is have the problem not exist. if a
distro information gets broken, we need to nudge its users to get the
issue solved.

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/4

------------------------------------------------------------------------
On 2019-04-24T21:17:04+00:00 Nate-b wrote:

(In reply to Aleix Pol from comment #4)
> What's the right way to do it?
> 
> In this case the only right answer is have the problem not exist. if a
> distro information gets broken, we need to nudge its users to get the issue
> solved.
I agree, but a quickly disappearing message saying "Make sure that AppStream is 
properly set up on your system" doesn't do that. :)

The message needs to indicate:
- What is wrong in words that users can understand
- That it is the fault of their distro and not Discover
- How they can fix it themselves, or who they can contact to get it fixed

The current message doesn't do any of that. My recommendation would be
to show the message in a Kirigami InlineMessage, and for it to be worded
more like this:

"Your <distro name> operating system is not providing accurate and up-
to-date information. Applications may show less detailed information,
and search results may be less accurate.

To fix this issue, please do <thing that will fix it locally for the
user> and file a bug for the <distro name> maintainers at <distro
bugtracker URL>."

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/5

------------------------------------------------------------------------
On 2019-06-15T00:21:07+00:00 Aleix Pol wrote:

The problem though is that we don't know what's wrong. The AppStream
premise is that the distribution should be taking care of it, if they're
not then we're just broken.

We can give complex hints like to a blindfolded kid trying to hit the
piñata but in the end it's a matter of the distro delivering the data.

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/6

------------------------------------------------------------------------
On 2019-06-15T00:22:15+00:00 Nate-b wrote:

Where does the message come from? AppStream itself? Are we literally
just passing on the string it gives us and it isn't telling us what
might be wrong?

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/7

------------------------------------------------------------------------
On 2019-07-30T04:28:02+00:00 Jwr91886-i wrote:

I get the message and there is no functionality to the app, I was
looking for a video player app and nothing was available, when I widened
the search function to only Multimedia nothing is available, so I
further widened it to the "home page" and still nothing is available.
Someone must have taken all the apps down (Sad face)

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/8

------------------------------------------------------------------------
On 2019-08-11T12:16:22+00:00 Petersearby0 wrote:

I have also received this AppStream message.

I found in the console log: 'Could not open the AppStream metadata pool
"Some components have been ignored: Metadata files have errors:
/var/cache/app-info/xmls/mkyral-plasma-unstable.xml.gz"'

This references a repo that I previously had added which was having
issues and I was no longer using. I removed the repo completely and also
deleted the file it complained about above and the AppStream message
disappeared. This is probably not the only possible cause of the message
but hopefully this is helpful in figuring out what's going wrong.

SOFTWARE/OS VERSIONS
KDE Plasma Version 5.15.5
KDE Frameworks Version 5.59.0
Qt Version: 5.12.4

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/9

------------------------------------------------------------------------
On 2019-12-24T12:43:53+00:00 Briggs wrote:

Created attachment 124687
Discover "Appstream" error

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/10

------------------------------------------------------------------------
On 2019-12-24T12:44:57+00:00 Briggs wrote:

(In reply to Briggs from comment #10)
> Created attachment 124687 [details]
> Discover "Appstream" error

I get this on a fresh install of Fedora31 KDE

Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma-
discover/+bug/1858011/comments/11


** Changed in: discover
   Importance: Unknown => Medium

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1858011

Title:
  Discover app bug, cant find some apps

To manage notifications about this bug go to:
https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to