FYI, someone in a Sohos forum posted a workaround that can help relieve
some of the pain with the issues caused by the product until it's more
thoroughly diagnosed and addressed: adding pre & post rules to
temporarily deactivate the AV on-access scanner while updates take
place. Quoting from the forum post:
> I did this by creating the file /etc/apt/apt.conf.d/00sav-protect with
the contents:
DPkg::Pre-Invoke {
"echo Stopping sav-protect...";
"systemctl stop sav-protect.service";
"echo Done";
};
DPkg::Post-Invoke {
"echo Starting sav-protect...";
"systemctl start sav-protect.service";
"echo Done";
};
See https://community.sophos.com/products/server-protection-
integration/f/sophos-anti-virus-for-linux-basic/117256/sav-protect-
service-breaks-system-updates-on-ubuntu/425935#425935
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https://bugs.launchpad.net/bugs/1685984
Title:
packages (multiple) failed to install/upgrade: unable to open 'xxxxx
.dpkg-new': Operation not permitted
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