apport information
** Tags added: apport-collected
** Description changed:
System hangs, unknown cause, When this happens, the mouse pointer still
moves, but I can't do anything else with the keys or clicking in the UI.
Only recover I have found is a hard power-off
Last bit of kern.log below:
Jan 30 12:43:51 aries kernel: [ 6649.263031] i915 0000:00:02.0: GPU HANG:
ecode 9:1:0x00000000, hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.263032] GPU hangs can indicate a bug
anywhere in the entire gfx stack, including userspace.
Jan 30 12:43:51 aries kernel: [ 6649.263033] Please file a _new_ bug report
on bugs.freedesktop.org against DRI -> DRM/Intel
Jan 30 12:43:51 aries kernel: [ 6649.263033] drm/i915 developers can then
reassign to the right component if it's not a kernel issue.
Jan 30 12:43:51 aries kernel: [ 6649.263034] The GPU crash dump is required
to analyze GPU hangs, so please always attach it.
Jan 30 12:43:51 aries kernel: [ 6649.263034] GPU crash dump saved to
/sys/class/drm/card0/error
Jan 30 12:43:51 aries kernel: [ 6649.264039] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.264778] [drm:gen8_reset_engines [i915]]
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
Jan 30 12:43:51 aries kernel: [ 6649.265046] i915 0000:00:02.0: Resetting
chip for hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.267018] [drm:gen8_reset_engines [i915]]
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
Jan 30 12:43:51 aries kernel: [ 6649.267764] [drm:gen8_reset_engines [i915]]
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
Jan 30 12:43:59 aries kernel: [ 6657.262680] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:01 aries kernel: [ 6659.246609] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:09 aries kernel: [ 6667.246324] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:09 aries kernel: [ 6667.494008] show_signal_msg: 20 callbacks
suppressed
Jan 30 12:44:09 aries kernel: [ 6667.494011] GpuWatchdog[6827]: segfault at 0
ip 000055fd01917ded sp 00007f63043cc480 error 6 in chrome[55fcfd9dc000+7171000]
Jan 30 12:44:09 aries kernel: [ 6667.494017] Code: 48 c1 c9 03 48 81 f9 af 00
00 00 0f 87 c9 00 00 00 48 8d 15 a9 5a 9c fb f6 04 11 20 0f 84 b8 00 00 00 be
01 00 00 00 ff 50 30 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 c1 6d a4 03 01 80
7d 8f 00
Jan 30 12:44:23 aries kernel: [ 6681.265885] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:25 aries kernel: [ 6683.245838] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:27 aries kernel: [ 6685.261749] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:29 aries kernel: [ 6687.245641] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:31 aries kernel: [ 6689.261618] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:51 aries kernel: [ 6709.260901] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-12-generic 5.4.0-12.15
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Uname: Linux 5.4.0-12-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 30 12:51:24 2020
InstallationDate: Installed on 2018-06-18 (591 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-5.4
UpgradeStatus: Upgraded to focal on 2020-01-22 (8 days ago)
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu16
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: dpb 115653 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2018-06-18 (604 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 004: ID 138a:0097 Validity Sensors, Inc.
+ Bus 001 Device 003: ID 04f2:b5ce Chicony Electronics Co., Ltd Integrated
Camera
+ Bus 001 Device 002: ID 8087:0a2b Intel Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: LENOVO 20HRCTO1WW
+ NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
root=UUID=fa64d67d-26bf-4c42-a12f-c45b6ea5117c ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-14-generic N/A
+ linux-backports-modules-5.4.0-14-generic N/A
+ linux-firmware 1.186
+ Tags: focal
+ Uname: Linux 5.4.0-14-generic x86_64
+ UpgradeStatus: Upgraded to focal on 2020-01-22 (21 days ago)
+ UserGroups: adm cdrom dip libvirt lpadmin lxd netdev plugdev sambashare sudo
video
+ _MarkForUpload: True
+ dmi.bios.date: 11/25/2019
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: N1MET59W (1.44 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20HRCTO1WW
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Defined
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.modalias:
dmi:bvnLENOVO:bvrN1MET59W(1.44):bd11/25/2019:svnLENOVO:pn20HRCTO1WW:pvrThinkPadX1Carbon5th:rvnLENOVO:rn20HRCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
+ dmi.product.family: ThinkPad X1 Carbon 5th
+ dmi.product.name: 20HRCTO1WW
+ dmi.product.sku: LENOVO_MT_20HR_BU_Think_FM_ThinkPad X1 Carbon 5th
+ dmi.product.version: ThinkPad X1 Carbon 5th
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1861395/+attachment/5327775/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1861395
Title:
system hang: i915 Resetting rcs0 for hang on rcs0
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