apport information

** Tags added: apport-collected tricia

** Description changed:

  Ubuntu 18.04
  
  Report if from Linux Mint 19.3 but the same situation is with Ubuntu
  18.04
  
  Linux cannot access EDID information from VGA port and it offers maximum
  resolution of 1024x768, that is not too much for 24" monitor. When I
  connect VGA monitor to other PC with Nvidia card (cuda driver, GPU for
  games), it works OK. When I run Windows in this PC, it is OK, monitor is
  properly detected and resolution set correctly. Problem is only with
  boards with Intel video chips, those are Linux unfriendly.
  
  This is report from nice mini PC, HP EliteDesk 800 G1 USDT.
  Until this bug is fixed you cannot expect that people will use these office 
PCs with Linux...
  
  $ sudo inxi -F
  System:
    Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64 
    Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia 
  Machine:
    Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT 
    v: N/A serial: CZC611B2GK 
    Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard 
    v: L01 v02.75 date: 05/04/2018 
  CPU:
    Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP 
    L2 cache: 6144 KiB 
    Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798 
    3: 798 4: 798 
  Graphics:
    Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics 
    driver: i915 v: kernel 
    Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
    resolution: 1024x768~60Hz 
    OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8 
  Audio:
    Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio 
    driver: snd_hda_intel 
    Device-2: Intel 8 Series/C220 Series High Definition Audio 
    driver: snd_hda_intel 
    Sound Server: ALSA v: k5.3.0-28-generic 
  Network:
    Device-1: Intel Ethernet I217-LM driver: e1000e 
    IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd 
  Drives:
    Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%) 
    ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB 
  Partition:
    ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2 
  Sensors:
    System Temperatures: cpu: 36.0 C mobo: N/A 
    Fan Speeds (RPM): N/A 
  Info:
    Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%) 
    Shell: bash inxi: 3.0.32
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  psl        1661 F.... pulseaudio
+  /dev/snd/controlC0:  psl        1661 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 19.3
+ InstallationDate: Installed on 2019-04-29 (290 days ago)
+ InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eno1      no wireless extensions.
+ MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic 
root=UUID=ff586528-825b-4ee5-b08e-bc363013c7a5 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
+ RelatedPackageVersions:
+  linux-restricted-modules-5.3.0-28-generic N/A
+  linux-backports-modules-5.3.0-28-generic  N/A
+  linux-firmware                            1.173.14
+ RfKill:
+  
+ Tags:  tricia
+ Uname: Linux 5.3.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/04/2018
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: L01 v02.75
+ dmi.board.asset.tag: CZC611B2GK
+ dmi.board.name: 18E5
+ dmi.board.vendor: Hewlett-Packard
+ dmi.chassis.asset.tag: CZC611B2GK
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr:
+ dmi.product.family: 103C_53307F G=D
+ dmi.product.name: HP EliteDesk 800 G1 USDT
+ dmi.product.sku: C8N28AV
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1863248/+attachment/5328159/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1863248

Title:
  Intel display driver cannot read EDID from VGA monitor

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