apport information ** Tags added: apport-collected bionic
** Description changed: Hello everyone. Recently I've bought a new laptop ASUS Zenbook 15 UX534FTC. I installed Ubuntu 18.04 on it and everything works fine except sound. When music plays - pavucontrol indicates that there is sound, but my speakers are silent. No sound at all. I googled that problem and found this topic: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826645 I tried Petr Nosek's solution, but unfortunately sound not appeared. What did I do: 1. Cloned kernel repo from git://kernel.ubuntu.com/ubuntu/ubuntu-bionic.git 2. Switched to branch Ubuntu-hwe-5.3.0-40.32_18.04.1 3. Added one line to the patch_realtek.c: $ git diff diff --git a/sound/pci/hda/patch_realtek.c b/sound/pci/hda/patch_realtek.c index 1fc4cc89d62b..ba04bbe75ba0 100644 --- a/sound/pci/hda/patch_realtek.c +++ b/sound/pci/hda/patch_realtek.c @@ -7145,6 +7145,7 @@ static const struct snd_pci_quirk alc269_fixup_tbl[] = { SND_PCI_QUIRK(0x1043, 0x18b1, "Asus MJ401TA", ALC256_FIXUP_ASUS_HEADSET_MIC), SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW), SND_PCI_QUIRK(0x1043, 0x1a30, "ASUS X705UD", ALC256_FIXUP_ASUS_MIC), + SND_PCI_QUIRK(0x1043, 0x1a61, "Asus Zenbook UX534FTC", ALC294_FIXUP_ASUS_SPK), SND_PCI_QUIRK(0x1043, 0x1b13, "Asus U41SV", ALC269_FIXUP_INV_DMIC), SND_PCI_QUIRK(0x1043, 0x1bbd, "ASUS Z550MA", ALC255_FIXUP_ASUS_MIC_NO_PRESENCE), SND_PCI_QUIRK(0x1043, 0x1c23, "Asus X55U", ALC269_FIXUP_LIMIT_INT_MIC_BOOST), 4. Typed 2 commands: fakeroot debian/rules clean fakeroot debian/rules binary-headers binary-generic binary-perarch 5. Kernel build was successful and then I've installed it 6. Rebooted my laptop and booted into the new kernel Sound not appeared after these steps. Pavucontrol indicates that everything is OK, but speakers not producing any sound. Screenshot in attachment. My hwinfo: $ hwinfo --sound 18: PCI 1f.3: 0403 Audio device [Created at pci.378] Unique ID: nS1_.9G5mT1GK4nF SysFS ID: /devices/pci0000:00/0000:00:1f.3 SysFS BusID: 0000:00:1f.3 Hardware Class: sound Model: "Intel Audio device" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x02c8 SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x1a61 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable) Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable) IRQ: 148 (635 events) Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Driver Info #1: Driver Status: snd_soc_skl is active Driver Activation Cmd: "modprobe snd_soc_skl" Driver Info #2: Driver Status: sof_pci_dev is active Driver Activation Cmd: "modprobe sof_pci_dev" Config Status: cfg=new, avail=yes, need=no, active=unknown Seems like a bug. Need solution. P.S. Sorry for my English. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.9 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: polina 29075 F.... pulseaudio + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2020-02-15 (2 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 13d3:56cb IMC Networks + Bus 001 Device 002: ID 248a:8367 + Bus 001 Device 004: ID 8087:0026 Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: ASUSTeK COMPUTER INC. ZenBook UX534FTC_UX534FT + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=08d45cb1-9899-4e9a-86c9-3e23964cf2ec ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-40-generic N/A + linux-backports-modules-5.3.0-40-generic N/A + linux-firmware 1.173.14 + Tags: bionic + Uname: Linux 5.3.0-40-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/16/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX534FTC.304 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX534FTC + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.304:bd12/16/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: ZenBook + dmi.product.name: ZenBook UX534FTC_UX534FT + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1863675/+attachment/5329079/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1863675 Title: ASUS Zenbook 15 UX534FTC no sound To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863675/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
