Public bug reported:
when using headset audio is inaudible going to settings and putting balance to
left or right works kinda like an audio slider with mute at the center and
left/right as max for both ears (meaning regular balance functionality does not
work)
resets to center(mute) whenever plug or unplug
regular system volume still works as expected
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vin 2991 F.... pulseaudio
/dev/snd/pcmC0D0c: vin 2991 F...m pulseaudio
/dev/snd/pcmC0D0p: vin 2991 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 27 16:39:32 2020
InstallationDate: Installed on 2019-04-19 (314 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_PulseAudioLog: fev 27 15:16:09 vin-Aspire-VX5-591G dbus-daemon[1258]:
[system] Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.42' (uid=1001 pid=1542
comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
Symptom_Type: Volume slider, or mixer problems
Title: [Aspire VX5-591G, Realtek ALC255, Black Headphone Out, Front] volume
slider problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Wish_KLS
dmi.board.vendor: KBL
dmi.board.version: V1.06
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.06
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.06:bd07/07/2017:svnAcer:pnAspireVX5-591G:pvrV1.06:rvnKBL:rnWish_KLS:rvrV1.06:cvnAcer:ct10:cvrV1.06:
dmi.product.family: Aspire VX 15
dmi.product.name: Aspire VX5-591G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.06
dmi.sys.vendor: Acer
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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https://bugs.launchpad.net/bugs/1865079
Title:
balance slider mutes sound on midle and left or rigth make loud for
both ears
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