apport information ** Tags added: apport-collected
** Description changed: I am using ubuntu 19.10 with a ryzen 5 3600x cpu and am getting soft lockups with the machine unresponsive almost on a daily basis. The only fix is a hard reset. I have the latest amd64-microcode installed - 3.20191021.1+really3.20181128.1ubuntu2, but still continues to happen. Description: Ubuntu 19.10 Release: 19.10 using kernel: 5.3.0-40-generic #32-Ubuntu SMP Fri Jan 31 20:24:34 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.4 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: martin 2483 F.... pulseaudio + /dev/snd/controlC0: martin 2483 F.... pulseaudio + /dev/snd/controlC2: martin 2483 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-12-08 (87 days ago) + InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + IwConfig: + enp4s0 no wireless extensions. + + lo no wireless extensions. + MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro acpi_enforce_resources=lax quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-40-generic N/A + linux-backports-modules-5.3.0-40-generic N/A + linux-firmware 1.183.4 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: eoan + Uname: Linux 5.3.0-40-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers + _MarkForUpload: True + dmi.bios.date: 12/06/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: F11 + dmi.board.asset.tag: Default string + dmi.board.name: X570 AORUS ELITE + dmi.board.vendor: Gigabyte Technology Co., Ltd. + dmi.board.version: x.x + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: Default string + dmi.product.name: X570 AORUS ELITE + dmi.product.sku: Default string + dmi.product.version: -CF + dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1865293/+attachment/5333240/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1865293 Title: ryzen 5 3600x soft lockups To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865293/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
