** Description changed: I managed fo fix the problem, so I'm going to state here my solution first: - === The Solution === ######################### - sudo rmmod iwlmvm + sudo rmmod iwlmvm sudo rmmod iwlwifi sudo cp /lib/firmware/iwlwifi-QuZ-a0-jf-b0-48.ucode /lib/firmware/iwlwifi-Qu-b0-jf-b0-48.ucode sudo modprobe iwlwifi ######################### - - === Bug Report === =========================================================================== 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu $ lsb_release -rd Description: KDE neon User Edition 5.18 Release: 18.04 2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center - $ apt-cache policy linux-firmware + $ apt-cache policy linux-firmware linux-firmware: - Installed: 1.173.16 - Candidate: 1.173.16 - Version table: - *** 1.173.16 500 - 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages - 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages - 100 /var/lib/dpkg/status - 1.173.12 500 - 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages - 500 http://security.ubuntu.com/ubuntu bionic-security/main i386 Packages - 1.173 500 - 500 http://br.archive.ubuntu.com/ubuntu bionic/main amd64 Packages - 500 http://br.archive.ubuntu.com/ubuntu bionic/main i386 Packages + Installed: 1.173.16 + Candidate: 1.173.16 + Version table: + *** 1.173.16 500 + 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages + 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages + 100 /var/lib/dpkg/status + 1.173.12 500 + 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages + 500 http://security.ubuntu.com/ubuntu bionic-security/main i386 Packages + 1.173 500 + 500 http://br.archive.ubuntu.com/ubuntu bionic/main amd64 Packages + 500 http://br.archive.ubuntu.com/ubuntu bionic/main i386 Packages 3) What you expected to happen Keep having wifi without any surprise 4) What happened instead - surprise surprise: no wifi + surprise surprise: no wifi + + note: this was not the first time. It happened to me last month (sorry, + I can't remember when exactly) + =========================================================================== - - === The Problem === [1] After upgrading packages and reboot, I lost wifi. Actually, `/var/log/kern.log` says: ######################### Mar 11 12:40:32 tc-wildebeest kernel: [ 0.000000] microcode: microcode updated early to revision 0xca, date = 2019-10-03 Mar 11 12:40:32 tc-wildebeest kernel: [ 0.000000] Linux version 5.3.0-40-generic (buildd@lcy01-amd64-024) (gcc version 7.4.0 (Ubuntu 7.4.0-1ubuntu1~18.04.1)) #32~18.04.1-Ubuntu SMP Mon Feb 3 14:05:59 UTC 2020 (Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18) ######################### [2] I believe the problem is related to an error on firmware (or choosing the wrong firmware) On `/var/log/kern` ######################### Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997654] iwlwifi 0000:00:14.3: Collecting data: trigger 15 fired. Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997773] iwlwifi 0000:00:14.3: Start IWL Error Log Dump: Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997777] iwlwifi 0000:00:14.3: Status: 0x00000000, count: -1355353588 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997780] iwlwifi 0000:00:14.3: Loaded firmware version: 48.13675109.0 - Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997782] iwlwifi 0000:00:14.3: 0xE439F61B | ADVANCED_SYSASSERT + Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997782] iwlwifi 0000:00:14.3: 0xE439F61B | ADVANCED_SYSASSERT Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997784] iwlwifi 0000:00:14.3: 0x46F73672 | trm_hw_status0 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997786] iwlwifi 0000:00:14.3: 0x28C2A402 | trm_hw_status1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997787] iwlwifi 0000:00:14.3: 0x9DAEAFF4 | branchlink2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997789] iwlwifi 0000:00:14.3: 0x3AF3947B | interruptlink1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997790] iwlwifi 0000:00:14.3: 0x423D8A25 | interruptlink2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997792] iwlwifi 0000:00:14.3: 0x2030A0C5 | data1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997793] iwlwifi 0000:00:14.3: 0xC74F825F | data2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997795] iwlwifi 0000:00:14.3: 0x755A2DAF | data3 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997796] iwlwifi 0000:00:14.3: 0x8C8FD806 | beacon time Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997798] iwlwifi 0000:00:14.3: 0x234581B8 | tsf low Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997799] iwlwifi 0000:00:14.3: 0x9767D27F | tsf hi Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997801] iwlwifi 0000:00:14.3: 0xDEFDFBC2 | time gp1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997803] iwlwifi 0000:00:14.3: 0x0808199E | time gp2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997804] iwlwifi 0000:00:14.3: 0x80539983 | uCode revision type Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997806] iwlwifi 0000:00:14.3: 0xCE7E6303 | uCode version major Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997807] iwlwifi 0000:00:14.3: 0x79CDBF29 | uCode version minor Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997809] iwlwifi 0000:00:14.3: 0x1024014F | hw version Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997810] iwlwifi 0000:00:14.3: 0x08C6D4AE | board version Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997812] iwlwifi 0000:00:14.3: 0xC19133C0 | hcmd Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997813] iwlwifi 0000:00:14.3: 0xDAB3AE6C | isr0 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997815] iwlwifi 0000:00:14.3: 0x4FCB7BEE | isr1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997817] iwlwifi 0000:00:14.3: 0x05C52188 | isr2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997818] iwlwifi 0000:00:14.3: 0x14B878C4 | isr3 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997820] iwlwifi 0000:00:14.3: 0xF3F4FDCB | isr4 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997821] iwlwifi 0000:00:14.3: 0xA7ABD4FD | last cmd Id Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997823] iwlwifi 0000:00:14.3: 0xC59168C6 | wait_event Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997824] iwlwifi 0000:00:14.3: 0x384C6444 | l2p_control Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997826] iwlwifi 0000:00:14.3: 0xEFAEF75C | l2p_duration Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997827] iwlwifi 0000:00:14.3: 0xBFDBE7A6 | l2p_mhvalid Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997829] iwlwifi 0000:00:14.3: 0x000E26D5 | l2p_addr_match Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997830] iwlwifi 0000:00:14.3: 0x6BF74C91 | lmpm_pmg_sel Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997832] iwlwifi 0000:00:14.3: 0x6DF4A7FD | timestamp Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997833] iwlwifi 0000:00:14.3: 0x4F263EFD | flow_handler Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997868] iwlwifi 0000:00:14.3: Start IWL Error Log Dump: Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997869] iwlwifi 0000:00:14.3: Status: 0x00000000, count: 7 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997871] iwlwifi 0000:00:14.3: 0x201013F1 | ADVANCED_SYSASSERT Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997873] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997874] iwlwifi 0000:00:14.3: 0xC008CF5C | umac branchlink2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997876] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997877] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997879] iwlwifi 0000:00:14.3: 0x00000003 | umac data1 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997881] iwlwifi 0000:00:14.3: 0x20000302 | umac data2 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997882] iwlwifi 0000:00:14.3: 0x01300202 | umac data3 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997884] iwlwifi 0000:00:14.3: 0x00000030 | umac major Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997885] iwlwifi 0000:00:14.3: 0x13675109 | umac minor Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997887] iwlwifi 0000:00:14.3: 0x00005CAF | frame pointer Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997888] iwlwifi 0000:00:14.3: 0xC0887F58 | stack pointer Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997890] iwlwifi 0000:00:14.3: 0x00000000 | last host cmd Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997891] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997908] iwlwifi 0000:00:14.3: Fseq Registers: Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997911] iwlwifi 0000:00:14.3: 0x00000003 | FSEQ_ERROR_CODE Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997914] iwlwifi 0000:00:14.3: 0x00000000 | FSEQ_TOP_INIT_VERSION Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997917] iwlwifi 0000:00:14.3: 0x47FFAD3E | FSEQ_CNVIO_INIT_VERSION Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997920] iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997924] iwlwifi 0000:00:14.3: 0x515A76D6 | FSEQ_TOP_CONTENT_VERSION Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997927] iwlwifi 0000:00:14.3: 0x148F2BF1 | FSEQ_ALIVE_TOKEN Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997930] iwlwifi 0000:00:14.3: 0x45CA5FDF | FSEQ_CNVI_ID Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997933] iwlwifi 0000:00:14.3: 0x50EDC409 | FSEQ_CNVR_ID Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997936] iwlwifi 0000:00:14.3: 0x20000302 | CNVI_AUX_MISC_CHIP Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997942] iwlwifi 0000:00:14.3: 0x01300202 | CNVR_AUX_MISC_CHIP Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997947] iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM Mar 11 12:40:32 tc-wildebeest kernel: [ 11.997998] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR Mar 11 12:40:32 tc-wildebeest kernel: [ 11.998027] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x5c20, CPU2 Status: 0x3 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.998028] iwlwifi 0000:00:14.3: Failed to start RT ucode: -110 Mar 11 12:40:32 tc-wildebeest kernel: [ 11.998032] iwlwifi 0000:00:14.3: Firmware not running - cannot dump error Mar 11 12:40:32 tc-wildebeest kernel: [ 12.009705] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110 ######################### - - [3] After some trial and error, I found out that using the `iwlwifi-Qu-b0-jf-b0-48.ucode` instead of `iwlwifi-QuZ-a0-jf-b0-48.ucode` solves the problem. - - - [4] Some data about my Hardware and Software (after fixing the problem, unless commented otherwise) + [3] After some trial and error, I found out that using the `iwlwifi- + Qu-b0-jf-b0-48.ucode` instead of `iwlwifi-QuZ-a0-jf-b0-48.ucode` solves + the problem. + + [4] Some data about my Hardware and Software (after fixing the problem, + unless commented otherwise) tcarreira@tc-wildebeest:~$ lsb_release -rd Description: KDE neon User Edition 5.18 Release: 18.04 tcarreira@tc-wildebeest:~$ uname -a Linux tc-wildebeest 5.3.0-40-generic #32~18.04.1-Ubuntu SMP Mon Feb 3 14:05:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux tcarreira@tc-wildebeest:~$ lspci -nnk | grep -A3 Network 00:14.3 Network controller [0280]: Intel Corporation Device [8086:02f0] - Subsystem: Intel Corporation Device [8086:0034] - Kernel driver in use: iwlwifi - Kernel modules: iwlwifi + Subsystem: Intel Corporation Device [8086:0034] + Kernel driver in use: iwlwifi + Kernel modules: iwlwifi tcarreira@tc-wildebeest:~$ sudo lshw | grep -i network -A13 - *-network - description: Wireless interface - product: Intel Corporation - vendor: Intel Corporation - physical id: 14.3 - bus info: pci@0000:00:14.3 - logical name: wlo1 - version: 00 - serial: 80:32:53:a1:ec:9e - width: 64 bits - clock: 33MHz - capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless - configuration: broadcast=yes driver=iwlwifi driverversion=5.3.0-40-generic firmware=48.13675109.0 ip=10.0.7.236 latency=0 link=yes multicast=yes wireless=IEEE 802.11 - resources: irq:16 memory:67714000-67717fff + *-network + description: Wireless interface + product: Intel Corporation + vendor: Intel Corporation + physical id: 14.3 + bus info: pci@0000:00:14.3 + logical name: wlo1 + version: 00 + serial: 80:32:53:a1:ec:9e + width: 64 bits + clock: 33MHz + capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless + configuration: broadcast=yes driver=iwlwifi driverversion=5.3.0-40-generic firmware=48.13675109.0 ip=10.0.7.236 latency=0 link=yes multicast=yes wireless=IEEE 802.11 + resources: irq:16 memory:67714000-67717fff ... tcarreira@tc-wildebeest:~$ rfkill list all # before fixing the problem 1: hci0: Bluetooth - Soft blocked: no - Hard blocked: no + Soft blocked: no + Hard blocked: no tcarreira@tc-wildebeest:~$ rfkill list all # after fixing the problem 1: hci0: Bluetooth - Soft blocked: no - Hard blocked: no + Soft blocked: no + Hard blocked: no 3: phy5: Wireless LAN - Soft blocked: no - Hard blocked: no - - tcarreira@tc-wildebeest:~$ apt-cache policy linux-firmware + Soft blocked: no + Hard blocked: no + + tcarreira@tc-wildebeest:~$ apt-cache policy linux-firmware linux-firmware: - Installed: 1.173.16 - Candidate: 1.173.16 - Version table: - *** 1.173.16 500 - 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages - 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages - 100 /var/lib/dpkg/status - 1.173.12 500 - 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages - 500 http://security.ubuntu.com/ubuntu bionic-security/main i386 Packages - 1.173 500 - 500 http://br.archive.ubuntu.com/ubuntu bionic/main amd64 Packages - 500 http://br.archive.ubuntu.com/ubuntu bionic/main i386 Packages + Installed: 1.173.16 + Candidate: 1.173.16 + Version table: + *** 1.173.16 500 + 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages + 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages + 100 /var/lib/dpkg/status + 1.173.12 500 + 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages + 500 http://security.ubuntu.com/ubuntu bionic-security/main i386 Packages + 1.173 500 + 500 http://br.archive.ubuntu.com/ubuntu bionic/main amd64 Packages + 500 http://br.archive.ubuntu.com/ubuntu bionic/main i386 Packages tcarreira@tc-wildebeest:~$ apt-cache policy intel-microcode # may be related intel-microcode: - Installed: 3.20191115.1ubuntu0.18.04.2 - Candidate: 3.20191115.1ubuntu0.18.04.2 - Version table: - *** 3.20191115.1ubuntu0.18.04.2 500 - 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages - 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages - 100 /var/lib/dpkg/status - 3.20180312.0~ubuntu18.04.1 500 - 500 http://br.archive.ubuntu.com/ubuntu bionic/main amd64 Packages + Installed: 3.20191115.1ubuntu0.18.04.2 + Candidate: 3.20191115.1ubuntu0.18.04.2 + Version table: + *** 3.20191115.1ubuntu0.18.04.2 500 + 500 http://br.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages + 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages + 100 /var/lib/dpkg/status + 3.20180312.0~ubuntu18.04.1 500 + 500 http://br.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1867026 Title: wifi adapter is missing - wrong iwlwifi firmware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1867026/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
