apport information

** Tags added: apport-collected focal

** Description changed:

  [Summary]
  Before 20.04, when user finished the 1st stage of installation, the message 
『please remove the installation medium then reboot』or 『please remove 
installation medium then press enter』 will be shown on the screen.
  
  But since 20.04, due to the using of plymouth-themes-spinner, the system
  will still waiting for user to press Enter but without any message, so
  the system will be likely hanged there.
  
  [Steps to reproduce]
  1. Boot the installer with USB sticker
  2. Finish the installation.
  3. Click the button on the diagram to reboot.
  
  [Expected result]
  System reboot and boot to login page.
  
  [Actual result]
  Black screen and need to press "Enter" to reboot.
  
  [Failure rate]
  100%
  
  [Additional information]
  " lsb_release -rd
  
  Description: Ubuntu Focal Fossa (development branch)
  Release: 20.04
  
  "apt-cache policy plymouth-theme-spinner
  plymouth-theme-spinner:
    Installed: 0.9.4git20200109-0ubuntu8
    Candidate: 0.9.4git20200109-0ubuntu8
    Version table:
   *** 0.9.4git20200109-0ubuntu8 100
          100 /var/lib/dpkg/status
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu20
+ Architecture: amd64
+ BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
+ DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-03-18 (0 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200315)
+ MachineType: Dell Inc. Latitude 5501
+ Package: plymouth 0.9.4git20200109-0ubuntu8
+ PackageArchitecture: amd64
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic 
root=UUID=ed9c1d0b-cfe3-4860-b83e-d2a80d0c0223 ro quiet splash vt.handoff=7
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic 
root=UUID=ed9c1d0b-cfe3-4860-b83e-d2a80d0c0223 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
+ Tags:  focal
+ TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
+ Uname: Linux 5.4.0-14-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/21/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.5.1
+ dmi.board.name: 018CA2
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: X02
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.5.1:bd08/21/2019:svnDellInc.:pnLatitude5501:pvr:rvnDellInc.:rn018CA2:rvrX02:cvnDellInc.:ct10:cvr:
+ dmi.product.family: Latitude
+ dmi.product.name: Latitude 5501
+ dmi.product.sku: 0919
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1867909/+attachment/5338359/+files/CurrentDmesg.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1867909

Title:
  plymoth spinner can not show the messages after installation.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1867909/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to