** Description changed: [Impact] In some hp's devices, there are two audio jacks(one headset and one headphone) in the audio interface which is using the codec of Conexant, and apparently it's not working, the system can't detect the headset in current codec. [Test Case] 1. Insert 4 rings(3 stripes) headset into front audio port (headset icon) 2. Check System Setting->Sound->Output [Expected result] Can detect external headset [Actual result] Only shows internal speaker. External headset microphone was detected. Another front audio port (earphone icon) works fine. [Regression Potential] Low. [Failure rate] 100% [Additional information] system-product-name: HP EliteDesk 800 G5 SFF CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e98] (rev 02) OS-version: 18.04 kernel-version: 4.15.0-1065-oem pulseaudio-version: 1:11.1-1ubuntu7.2 Upstream issue: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/272 + + PPA: https://launchpad.net/~hugh712/+archive/ubuntu/sru-1869819
** Description changed: [Impact] In some hp's devices, there are two audio jacks(one headset and one headphone) in the audio interface which is using the codec of Conexant, and apparently it's not working, the system can't detect the headset in current codec. [Test Case] 1. Insert 4 rings(3 stripes) headset into front audio port (headset icon) 2. Check System Setting->Sound->Output [Expected result] Can detect external headset [Actual result] Only shows internal speaker. External headset microphone was detected. Another front audio port (earphone icon) works fine. [Regression Potential] Low. [Failure rate] 100% [Additional information] system-product-name: HP EliteDesk 800 G5 SFF CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e98] (rev 02) OS-version: 18.04 kernel-version: 4.15.0-1065-oem pulseaudio-version: 1:11.1-1ubuntu7.2 Upstream issue: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/272 + Ubuntu-Focal-Source: + https://code.launchpad.net/~hugh712/ubuntu/+source/pulseaudio/+git/pulseaudio/+ref/focal-1869819 + PPA: https://launchpad.net/~hugh712/+archive/ubuntu/sru-1869819 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1869819 Title: [SRU] System can't detect external headset in the codec of Conexant To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1869819/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
