>From the problem description, IĀ understand that this happens for a clean installation of thunderbird (because the email setup window is shown), not an existing profile, right?
I cannot reproduce the problem in a clean and up-to-date 19.10 VM: I am able to successfully set up a gmail account. Does it matter what email provider you set up? (if you can test with a different one) Did this work before on previous Ubuntu releases / older versions of thunderbird? ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870111 Title: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1870111/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs