apport information ** Tags added: apport-collected
** Description changed: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: sherlockholmes 1242 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: KDE + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-16 (0 days ago) + InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) + MachineType: Dell Inc. Inspiron 5577 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-24-generic N/A + linux-backports-modules-5.4.0-24-generic N/A + linux-firmware 1.187 + Tags: focal + Uname: Linux 5.4.0-24-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/02/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.1.3 + dmi.board.name: 090HMC + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 5577 + dmi.product.sku: 07E1 + dmi.product.version: 1.1.3 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1873384/+attachment/5355973/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
