Public bug reported: with ubuntu 19.10, my printer was working fine. after upgrade to 20.04, cups cannot find the correct driver and install a generic text only driver.
now, to be able to print pictures and pdf's, I only have 2 solutions: - boot windows 10 (through my grub multiboot) - boot an ubuntu 19.10 iso file (through grub -> loop) --> ubuntu 19.10 iso (it still works fine) the linux 64 driver is not available any more on canon site (only windows and mac) please indicate driver location and installation instructions. thanks ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 28 17:25:41 2020 InstallationDate: Installed on 2020-04-27 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lpstat: device for iP4600: usb://Canon/iP4600%20series?serial=910778 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/iP4600.ppd'] failed with exit code 2: grep: /etc/cups/ppd/iP4600.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=810543d2-304c-4499-bd10-0e45cc37d01a ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/10/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0507 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M2A74-AM SE dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/10/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A74-AMSE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: System Product Name dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal wayland-session -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1875673 Title: printer canon ip4600 only generic text mode To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1875673/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs