Hi, I did what you told me, I can reproduce it anytime so I reproduced issue at 10:21 (CET) on this day 29 April. Here is my log but its 2 min after it.. not sure if helps, could not use terminal to run this command when it was frozen:
-- Logs begin at Thu 2020-04-16 20:47:57 CEST, end at Wed 2020-04-29 10:25:58 CEST. -- Apr 29 10:23:21 ubuntu kernel: Linux version 5.4.0-28-generic (buildd@lgw01-amd64-036) (gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2))> Apr 29 10:23:21 ubuntu kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd> Apr 29 10:23:21 ubuntu kernel: KERNEL supported cpus: Apr 29 10:23:21 ubuntu kernel: Intel GenuineIntel Apr 29 10:23:21 ubuntu kernel: AMD AuthenticAMD Apr 29 10:23:21 ubuntu kernel: Hygon HygonGenuine Apr 29 10:23:21 ubuntu kernel: Centaur CentaurHauls Apr 29 10:23:21 ubuntu kernel: zhaoxin Shanghai Apr 29 10:23:21 ubuntu kernel: random: get_random_u32 called from bsp_init_amd+0x217/0x2c0 with crng_init=0 Apr 29 10:23:21 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' Apr 29 10:23:21 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' Apr 29 10:23:21 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' Apr 29 10:23:21 ubuntu kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 Apr 29 10:23:21 ubuntu kernel: x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standard' format. Apr 29 10:23:21 ubuntu kernel: BIOS-provided physical RAM map: Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009ebff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x000000000009ec00-0x000000000009ffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000befe4fff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000befe5000-0x00000000bf06dfff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf06e000-0x00000000bf14efff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf14f000-0x00000000bf156fff] ACPI data Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf157000-0x00000000bf2a9fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2aa000-0x00000000bf2aafff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2ab000-0x00000000bf2bafff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2bb000-0x00000000bf2bbfff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2bc000-0x00000000bf2bcfff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2bd000-0x00000000bf2c8fff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2c9000-0x00000000bf2effff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2f0000-0x00000000bf4f2fff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf4f3000-0x00000000bf780fff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf781000-0x00000000bfef2fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bfef3000-0x00000000bfefffff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fec10000-0x00000000fec10fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fec20000-0x00000000fec20fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed00fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fed61000-0x00000000fed70fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fed80000-0x00000000fed8ffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fef00000-0x00000000ffffffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x0000000100001000-0x000000043effffff] usable Apr 29 10:23:21 ubuntu kernel: NX (Execute Disable) protection: active Apr 29 10:23:21 ubuntu kernel: SMBIOS 2.7 present. Apr 29 10:23:21 ubuntu kernel: DMI: MSI MS-7693/970A-G46 (MS-7693), BIOS V1.11 10/31/2012 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1875302 Title: Ubuntu freezes and must reboot or log out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875302/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs