Public bug reported: The system software updater prompted me to update, hung at about 4/5 completion according to the progress bar.
ProblemType: Package DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-28-generic 5.4.0-28.32 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Thu Apr 30 02:13:04 2020 ErrorMessage: installed linux-image-5.4.0-28-generic package pre-removal script subprocess returned error exit status 1 InstallationDate: Installed on 2020-04-24 (5 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IwConfig: lo no wireless extensions. enp5s0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. AB350M-DS3H ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=cfc208c4-6703-475e-9049-d91c4eb6f807 ro PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: grub-pc 2.04-1ubuntu26 RfKill: SourcePackage: linux Title: package linux-image-5.4.0-28-generic 5.4.0-28.32 failed to install/upgrade: installed linux-image-5.4.0-28-generic package pre-removal script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50a dmi.board.asset.tag: Default string dmi.board.name: AB350M-DS3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50a:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnAB350M-DS3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAB350M-DS3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AB350M-DS3H dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-package focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1876039 Title: package linux-image-5.4.0-28-generic 5.4.0-28.32 failed to install/upgrade: installed linux-image-5.4.0-28-generic package pre- removal script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1876039/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs