The issue is likely the heuristic in accountsservice to determine which
users are real one (opposed to account used by the system)

they do filter on valid shells
https://gitlab.freedesktop.org/accountsservice/accountsservice/-/blob/master/src/user-classify.c#L116

the code calls getusershell() which according to the manpage reads
/etc/shells ... is /bin/ksh2020 listed in that file? if not how did you
install that shell on your configuration? The Debian shell packages add
themselves to this list by calling /usr/sbin/add-shell in their postinst

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https://bugs.launchpad.net/bugs/1876141

Title:
  before login screen the setup forces a new login name

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