Public bug reported:
Steps to reproduce:
1. Have Ubuntu 20.04 LTS installed
2. Get some crash file of crashed application (in my example it was
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash )
3. Try to send this crash file to launchpad using `sudo apport-bug
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash`
Expected results:
* apport opened window about sending the crash report and then opened Firefox
allowing user to login to Launchoad and then to fill some details about the
bug-report
Actual results:
* apport opened window about sending the crash, but Firefox is not opened;
instead shows the error in the terminal
```
$ sudo apport-bug /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
[sudo] password for mate:
ERROR: Cannot update /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash:
[Errno 13] Permission denied:
'/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash'
```
Note: what is interesting in this case the upload was successful:
```
$ ls -alt /var/crash/
total 5252
-rw------- 1 whoopsie whoopsie 37 May 7 23:19
_usr_lib_mate-panel_clock-applet.1000.uploaded
drwxrwsrwt 2 root whoopsie 4096 May 7 23:19 .
-rw-r--r-- 1 root whoopsie 0 May 7 23:19
_usr_lib_mate-panel_clock-applet.1000.upload
-rw-r----- 1 mate whoopsie 5364223 May 7 23:12
_usr_lib_mate-panel_clock-applet.1000.crash
drwxr-xr-x 14 root root 4096 Apr 23 10:48 ..
```
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu27
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportLog:
ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: called for pid 2659, signal
11, core limit 0, dump mode 1
ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: executable:
/usr/lib/mate-panel/clock-applet (command line
"/usr/lib/mate-panel/clock-applet")
ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: debug: session gdbus call:
(true,)
ERROR: apport (pid 2675) Thu May 7 23:10:54 2020: wrote report
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
600:121:127:37:2020-05-07 23:19:38.692947366 +0300:2020-05-07
23:11:44.888143341
+0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.uploaded
644:0:127:0:2020-05-07 23:19:37.976589335 +0300:2020-05-07 23:19:37.976589335
+0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.upload
640:1000:127:5364223:2020-05-07 23:12:22.348865032 +0300:2020-05-07
23:19:44.571885615 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
CurrentDesktop: MATE
Date: Thu May 7 23:20:20 2020
InstallationDate: Installed on 2020-04-23 (14 days ago)
InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64
(20200423)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: apport (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Description changed:
Steps to reproduce:
1. Have Ubuntu 20.04 LTS installed
2. Get some crash file of crashed application (in my example it was
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash )
- 3. Try to report send this crash file to launchpad and then fill some info
about the bug in the browser using `sudo apport-bug
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash`
+ 3. Try to send this crash file to launchpad using `sudo apport-bug
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash`
Expected results:
* apport opened window about sending the crash report and then opened Firefox
allowing user to login to Launchoad and then to fill some details about the
bug-report
Actual results:
* apport opened window about sending the crash, but Firefox is not opened;
instead shows the error in the terminal
```
$ sudo apport-bug /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
[sudo] password for mate:
ERROR: Cannot update /var/crash/_usr_lib_mate-panel_clock-applet.1000.crash:
[Errno 13] Permission denied:
'/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash'
```
Note: what is interesting in this case the upload was successful:
```
- $ ls -alt /var/crash/
+ $ ls -alt /var/crash/
total 5252
-rw------- 1 whoopsie whoopsie 37 May 7 23:19
_usr_lib_mate-panel_clock-applet.1000.uploaded
drwxrwsrwt 2 root whoopsie 4096 May 7 23:19 .
-rw-r--r-- 1 root whoopsie 0 May 7 23:19
_usr_lib_mate-panel_clock-applet.1000.upload
-rw-r----- 1 mate whoopsie 5364223 May 7 23:12
_usr_lib_mate-panel_clock-applet.1000.crash
drwxr-xr-x 14 root root 4096 Apr 23 10:48 ..
```
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu27
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportLog:
- ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: called for pid 2659,
signal 11, core limit 0, dump mode 1
- ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: executable:
/usr/lib/mate-panel/clock-applet (command line
"/usr/lib/mate-panel/clock-applet")
- ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: debug: session gdbus
call: (true,)
-
- ERROR: apport (pid 2675) Thu May 7 23:10:54 2020: wrote report
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
+ ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: called for pid 2659,
signal 11, core limit 0, dump mode 1
+ ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: executable:
/usr/lib/mate-panel/clock-applet (command line
"/usr/lib/mate-panel/clock-applet")
+ ERROR: apport (pid 2675) Thu May 7 23:10:51 2020: debug: session gdbus
call: (true,)
+
+ ERROR: apport (pid 2675) Thu May 7 23:10:54 2020: wrote report
/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
- 600:121:127:37:2020-05-07 23:19:38.692947366 +0300:2020-05-07
23:11:44.888143341
+0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.uploaded
- 644:0:127:0:2020-05-07 23:19:37.976589335 +0300:2020-05-07
23:19:37.976589335 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.upload
- 640:1000:127:5364223:2020-05-07 23:12:22.348865032 +0300:2020-05-07
23:19:44.571885615 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
+ 600:121:127:37:2020-05-07 23:19:38.692947366 +0300:2020-05-07
23:11:44.888143341
+0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.uploaded
+ 644:0:127:0:2020-05-07 23:19:37.976589335 +0300:2020-05-07
23:19:37.976589335 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.upload
+ 640:1000:127:5364223:2020-05-07 23:12:22.348865032 +0300:2020-05-07
23:19:44.571885615 +0300:/var/crash/_usr_lib_mate-panel_clock-applet.1000.crash
CurrentDesktop: MATE
Date: Thu May 7 23:20:20 2020
InstallationDate: Installed on 2020-04-23 (14 days ago)
InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64
(20200423)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
--
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1877450
Title:
Executing "sudo apport-bug /var/crash/some-path.crash" leads to
"ERROR: Cannot update /var/crash/some-path.crash: [Errno 13]
Permission denied" very often
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