Public bug reported: Is a duplicate of bug 1877766
On installation 16.04 LTS there is sound. Also sound in windows. But as soon as Ubuntu updates, no sound. Tried 18 LTS no sound Tried 20 LTS - sound comes back But I want to stick with 16.04 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-99.100~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-99-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.23 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 1556 F.... pulseaudio CurrentDesktop: Unity Date: Sat May 9 22:26:24 2020 InstallationDate: Installed on 2020-05-09 (0 days ago) InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 1556 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 13-5378, Realtek ALC3253, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/10/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.28.0 dmi.board.name: 05C3PP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.28.0:bd05/10/2019:svnDellInc.:pnInspiron13-5378:pvr:rvnDellInc.:rn05C3PP:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 13-5378 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877793 Title: [Inspiron 13-5378, Realtek ALC3253, Speaker, Internal] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877793/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs