apport information ** Tags added: apport-collected
** Description changed: Sound shuts off and turns back on again with two pop clicks. When the sound is off, if i turn up the volume to the max, i can hear crackling sound in speakers in tune with sound playing on the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: siddahuja 31829 F.... pulseaudio /dev/snd/controlC0: siddahuja 31829 F.... pulseaudio /dev/snd/pcmC0D0p: siddahuja 31829 F...m pulseaudio /dev/snd/timer: siddahuja 31829 f.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 17 23:56:27 2020 InstallationDate: Installed on 2020-04-27 (20 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: Z170X-Gaming 3 dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-05-17T19:59:02.590821 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: siddahuja 2168 F.... pulseaudio + /dev/snd/controlC1: siddahuja 2168 F.... pulseaudio + CRDA: + global + country IN: DFS-UNSET + (2402 - 2482 @ 40), (N/A, 20), (N/A) + (5150 - 5350 @ 160), (N/A, 23), (N/A) + (5725 - 5875 @ 80), (N/A, 23), (N/A) + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-27 (22 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Gigabyte Technology Co., Ltd. Z170X-Gaming 3 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=UUID=d75ea605-b104-4f6d-b4c7-62fc6f02938a ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-31-generic N/A + linux-backports-modules-5.4.0-31-generic N/A + linux-firmware 1.187 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: focal + Uname: Linux 5.4.0-31-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo www-data + _MarkForUpload: True + dmi.bios.date: 10/20/2015 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: F4 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: Z170X-Gaming 3 + dmi.board.vendor: Gigabyte Technology Co., Ltd. + dmi.board.version: x.x + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: Z170X-Gaming 3 + dmi.product.sku: To be filled by O.E.M. + dmi.product.version: To be filled by O.E.M. + dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1879182/+attachment/5374393/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879182 Title: Sound cuts off and back on randomly during online streaming of videos To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879182/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs