Hi, attached the log file you requested. Thanks a lot Tommaso Il giorno lun 29 giu 2020 alle ore 03:25 You-Sheng Yang < 1885...@bugs.launchpad.net> ha scritto:
> Hi, could you run btmon to dump bluetooth traffic data while trying to > pair with other devices? > > 1. Run `sudo btmon -w btsnoop.log` in a terminal, > > 2. Open GNOME Settings to scan devices and try to pair one of them, > > 3. When failed, terminate btmon by Ctrl+C and attach that log file > here. > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1885422 > > Title: > Intel Wireless 8265 / 8275 [8086:24fd] Subsystem [8086:1014] Bluetooth > doesn't pair with other devices > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Hi everyone, I've installed ubuntu 20.04 one week ago for the first time > and I'm not expert. I have some issue with my bluetooth adapter: from > settings/bluetooth it can find other bluetooth devices, but cannot pair > with them. The adapter isn't shown typing *dmesg | grep -i blue* or typing > *dmesg | grep -i blue* > I'm shure I have a bluetooth adapter because it was working on windows. > > Typing *sudo cat /sys/kernel/debug/usb/devices* this is shown: > > > T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 4 > B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0 > D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 > P: Vendor=1d6b ProdID=0002 Rev= 5.04 > S: Manufacturer=Linux 5.4.0-37-generic xhci-hcd > S: Product=xHCI Host Controller > S: SerialNumber=0000:02:00.3 > C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA > I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub > E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms > > T: Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 2 Spd=12 MxCh= 0 > D: Ver= 2.00 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1 > P: Vendor=8087 ProdID=0a2b Rev= 0.10 > C:* #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA > I:* If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=81(I) Atr=03(Int.) MxPS= 64 Ivl=1ms > E: Ad=02(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms > E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms > I:* If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=03(O) Atr=01(Isoc) MxPS= 0 Ivl=1ms > E: Ad=83(I) Atr=01(Isoc) MxPS= 0 Ivl=1ms > I: If#= 1 Alt= 1 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=03(O) Atr=01(Isoc) MxPS= 9 Ivl=1ms > E: Ad=83(I) Atr=01(Isoc) MxPS= 9 Ivl=1ms > I: If#= 1 Alt= 2 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=03(O) Atr=01(Isoc) MxPS= 17 Ivl=1ms > E: Ad=83(I) Atr=01(Isoc) MxPS= 17 Ivl=1ms > I: If#= 1 Alt= 3 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=03(O) Atr=01(Isoc) MxPS= 25 Ivl=1ms > E: Ad=83(I) Atr=01(Isoc) MxPS= 25 Ivl=1ms > I: If#= 1 Alt= 4 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=03(O) Atr=01(Isoc) MxPS= 33 Ivl=1ms > E: Ad=83(I) Atr=01(Isoc) MxPS= 33 Ivl=1ms > I: If#= 1 Alt= 5 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb > E: Ad=03(O) Atr=01(Isoc) MxPS= 49 Ivl=1ms > E: Ad=83(I) Atr=01(Isoc) MxPS= 49 Ivl=1ms > > T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=10000 MxCh= 4 > B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0 > D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1 > P: Vendor=1d6b ProdID=0003 Rev= 5.04 > S: Manufacturer=Linux 5.4.0-37-generic xhci-hcd > S: Product=xHCI Host Controller > S: SerialNumber=0000:02:00.3 > C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA > I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub > E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms > > T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 2 > B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0 > D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 > P: Vendor=1d6b ProdID=0002 Rev= 5.04 > S: Manufacturer=Linux 5.4.0-37-generic xhci-hcd > S: Product=xHCI Host Controller > S: SerialNumber=0000:02:00.4 > C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA > I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub > E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms > > T: Bus=03 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 0 > D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1 > P: Vendor=0408 ProdID=1020 Rev= 0.13 > S: Manufacturer=SunplusIT Inc > S: Product=hm1091_techfront > C:* #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA > A: FirstIf#= 0 IfCount= 2 Cls=0e(video) Sub=03 Prot=00 > I:* If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo > E: Ad=87(I) Atr=03(Int.) MxPS= 16 Ivl=16ms > I:* If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > I: If#= 1 Alt= 1 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS= 192 Ivl=125us > I: If#= 1 Alt= 2 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS= 384 Ivl=125us > I: If#= 1 Alt= 3 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS= 512 Ivl=125us > I: If#= 1 Alt= 4 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS= 640 Ivl=125us > I: If#= 1 Alt= 5 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS= 800 Ivl=125us > I: If#= 1 Alt= 6 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS= 944 Ivl=125us > I: If#= 1 Alt= 7 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS=1280 Ivl=125us > I: If#= 1 Alt= 8 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS=1600 Ivl=125us > I: If#= 1 Alt= 9 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS=1984 Ivl=125us > I: If#= 1 Alt=10 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS=2880 Ivl=125us > I: If#= 1 Alt=11 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo > E: Ad=81(I) Atr=05(Isoc) MxPS=3060 Ivl=125us > > T: Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=10000 MxCh= 1 > B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0 > D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1 > P: Vendor=1d6b ProdID=0003 Rev= 5.04 > S: Manufacturer=Linux 5.4.0-37-generic xhci-hcd > S: Product=xHCI Host Controller > S: SerialNumber=0000:02:00.4 > C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA > I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub > E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms > > > Is this a bug? If not, please could someone help me to fix this problem? > Thanks a lot, > Tommaso > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: linux-image-5.4.0-37-generic 5.4.0-37.41 > ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 > Uname: Linux 5.4.0-37-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.3 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC1: tommaso 5667 F.... pulseaudio > /dev/snd/controlC0: tommaso 5667 F.... pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Sun Jun 28 15:03:49 2020 > InstallationDate: Installed on 2020-06-21 (6 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > MachineType: HUAWEI KPL-W0X > ProcFB: 0 amdgpudrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic > root=UUID=ec813a9a-7b58-4c0f-80e5-69dd2c0fffbb ro quiet splash vt.handoff=7 > RelatedPackageVersions: > linux-restricted-modules-5.4.0-37-generic N/A > linux-backports-modules-5.4.0-37-generic N/A > linux-firmware 1.187 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 01/11/2019 > dmi.bios.vendor: HUAWEI > dmi.bios.version: 1.19 > dmi.board.asset.tag: NULL > dmi.board.name: KPL-W0X > dmi.board.vendor: HUAWEI > dmi.board.version: M1D > dmi.chassis.asset.tag: NULL > dmi.chassis.type: 10 > dmi.chassis.vendor: HUAWEI > dmi.chassis.version: M1D > dmi.modalias: > dmi:bvnHUAWEI:bvr1.19:bd01/11/2019:svnHUAWEI:pnKPL-W0X:pvrM1D:rvnHUAWEI:rnKPL-W0X:rvrM1D:cvnHUAWEI:ct10:cvrM1D: > dmi.product.family: MateBook D > dmi.product.name: KPL-W0X > dmi.product.sku: C100 > dmi.product.version: M1D > dmi.sys.vendor: HUAWEI > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1885422/+subscriptions > ** Attachment added: "btsnoop.log" https://bugs.launchpad.net/bugs/1885422/+attachment/5388189/+files/btsnoop.log ** Attachment added: "btmonTerminalLog" https://bugs.launchpad.net/bugs/1885422/+attachment/5388190/+files/btmonTerminalLog -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1885422 Title: Intel Wireless 8265 / 8275 [8086:24fd] Subsystem [8086:1014] Bluetooth doesn't pair with other devices To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1885422/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
