Public bug reported: Ubuntu Release : ubuntu 20.04 LTS release 20.04 Driver : alsa-base : 1.0.25+dfsg-0ubuntu5
On Galaxy Book Ion (model NP950XCJ-X01, from 2020) The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp Profile : Play HiFi quality music But I get no sound either from the speakers of headphone jack. Guessing a driver issue, hardware not properly detected. Note : Laptop was provided with windows10, sound is ok on windows (so it's not an hardware issue). Thanks. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Description changed: Ubuntu Release : ubuntu 20.04 LTS release 20.04 Driver : alsa-base : 1.0.25+dfsg-0ubuntu5 On Galaxy Book Ion (model NP950XCJ-X01, from 2020) The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp Profile : Play HiFi quality music But I get no sound either from the speakers of headphone jack. Guessing a driver issue, hardware not properly detected. - Note : Laptop was provided with windows10, no sound ok here (so it's not - an hardware issue). - + Note : Laptop was provided with windows10, sound is ok on windows (so + it's not an hardware issue). Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1886493 Title: Galaxy Book Ion, sof-hda-dsp detected but no soound (ubuntu 20.04) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1886493/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs