Public bug reported:

Ubuntu 20.04 LTS

gnome-tweaks 3.34.0-2ubuntu1

AOC USB monitor
Bus 002 Device 002: ID 17e9:ff10 DisplayLink I1659FWUX


What I expected to happen:
When the USB3.0 Displaylink monitor is plugged in and gnome-tweaks installed 
the display remains on and attached as a monitor
 
What happened instead:
Installed fresh Ubuntu 20.04
Installed the Displaylink driver
Ran the machine for 3 days both the primary display and extended USB display 
worked fine
Installed gnome-tweaks
sudo apt install gnome-tweaks
the USB3.0 monitor goes black and is removed from the screen settings and xrandr

uninstall gnome-tweaks
sudo apt purge gnome-tweaks

the USB3.0 monitor turns on again and is visible in lsusb and xrandr

install gnome-tweaks
USB3.0 monitor goes blank and removed from xrandr
restart the Displaylink driver
sudo systemctl restart displaylink-driver.service
screen remains blank and removed from xrandr

uninstall gnome tweaks
screen turns back on again and everything is back to normal.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-tweaks 3.34.0-2ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
Date: Sat Jul 18 21:31:40 2020
InstallationDate: Installed on 2020-07-14 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-tweaks
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-tweaks (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1888080

Title:
  gnome-tweaks stops USB3.0 video output to DisplayLink screen

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-tweaks/+bug/1888080/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to