apport information ** Tags added: apport-collected focal third-party-packages ubuntu
** Description changed: The bug is originated from, https://bugs.launchpad.net/somerville/+bug/1887915/ https://bugs.launchpad.net/somerville/+bug/1886778 It has some problem when user connect to external 4K monitor with refresh rate 60. The problem can be solved by lower the bpc, or lower the refresh rate. `xrandr --output DP-3 --set "max bpc" 8` - Would like to open this bug to open discussion for enhancing user - experience. + Would like to open this bug to open discussion for enhancing user experience. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.4 + Architecture: amd64 + BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' + CasperMD5CheckResult: skip + CompositorRunning: None + CurrentDesktop: ubuntu:GNOME + DistUpgraded: Fresh install + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42 + DistroCodename: focal + DistroRelease: Ubuntu 20.04 + DistroVariant: ubuntu + DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed + ExtraDebuggingInterest: Yes + GraphicsCard: + Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) + Subsystem: Dell Device [1028:09fc] + Subsystem: Dell GP107M [GeForce MX350] [1028:09fc] + InstallationDate: Installed on 2020-08-07 (0 days ago) + InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 + MachineType: Dell Inc. Vostro 5301 + Package: xorg 1:7.7+19ubuntu14 [origin: unknown] + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19 + Tags: third-party-packages focal ubuntu + Uname: Linux 5.6.0-1021-oem x86_64 + UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/03/2020 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 0.6.0 + dmi.board.vendor: Dell Inc. + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr0.6.0:bd08/03/2020:svnDellInc.:pnVostro5301:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: + dmi.product.family: Vostro + dmi.product.name: Vostro 5301 + dmi.product.sku: 09FC + dmi.sys.vendor: Dell Inc. + version.compiz: compiz N/A + version.libdrm2: libdrm2 2.4.101-2 + version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 + version.libgl1-mesa-glx: libgl1-mesa-glx N/A + version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1890772/+attachment/5399471/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: Some external 4K monitor is not working properly To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1890772/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
