Yes, I sent the report when I noticed the problem: I put a thumb drive in
the port and got nothing; I tried a mouse, a mic, and USB headphones, all
nothing. It's as if the port no longer exists.

ᐧ

On Tue, Sep 1, 2020 at 8:10 PM Kai-Heng Feng <1891...@bugs.launchpad.net>
wrote:

> Was the log uploaded when the issue happened? Not seeing anything
> relevant in dmesg.
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891764
>
> Title:
>   USB port no longer "seen" and therefor cannot mount flash drive
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   This USB port had been working; filled USB Lexar flashdrive was then
>   removed and new flash drive inserted. That one was also immediately
>   recognized and mounted and then suddenly it disappeared from view. Now
>   the drive itself is not found and nothing is mounted or installed when
>   inserted into that port (neither flash drive nor an external mouse).
>
>   Ubuntu Release  20.04.1 LTS' 64-bit  GNOME 3.36.3
>
>   Rick Feldman
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: linux-image-5.4.0-42-generic 5.4.0-42.46
>   ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
>   Uname: Linux 5.4.0-42-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.6
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  owner      1173 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Aug 15 13:07:00 2020
>   GvfsMonitorError:
>    This tool has been deprecated, use 'gio mount' instead.
>    See 'gio help mount' for more info.
>   GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
>   HotplugNewDevices:
>
>   HotplugNewMounts:
>
>   InstallationDate: Installed on 2019-01-28 (564 days ago)
>   InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
>   MachineType: ASUSTeK Computer Inc. U56E
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
> root=UUID=8071e842-b8c0-41c4-8950-6964dd47ced3 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.4.0-42-generic N/A
>    linux-backports-modules-5.4.0-42-generic  N/A
>    linux-firmware                            1.187.2
>   SourcePackage: linux
>   Symptom: storage
>   UdevMonitorLog:
>    monitor will print the received events for:
>    UDEV - the event which udev sends out after rule processing
>   UdisksMonitorLog:
>    Monitoring the udisks daemon. Press Ctrl+C to exit.
>    13:07:30.351: The udisks-daemon is running (name-owner :1.11).
>   UpgradeStatus: Upgraded to focal on 2020-05-10 (96 days ago)
>   dmi.bios.date: 12/21/2011
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: U56E.213
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: U56E
>   dmi.board.vendor: ASUSTeK Computer Inc.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK Computer Inc.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrU56E.213:bd12/21/2011:svnASUSTeKComputerInc.:pnU56E:pvr1.0:rvnASUSTeKComputerInc.:rnU56E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
>   dmi.product.family: U
>   dmi.product.name: U56E
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK Computer Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1891764/+subscriptions
>


-- 
*Rick Feldman*
*Lecturer in Economics & Entrepreneurship*
*Committee Chair and Coordinator *
*             Entrepreneurship, Organizations, and Society (EOS)*
*Office 124, Skinner Hall*
*Mount Holyoke College*
*feld...@mtholyoke.edu <feld...@mtholyoke.edu>*
*CELL:  413-537-7059*

*CAMPUS PHONE: 538-2518*

-- 
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https://bugs.launchpad.net/bugs/1891764

Title:
  USB port no longer "seen" and therefor cannot mount flash drive

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1891764/+subscriptions

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