lspci has:

  Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] 
(rev 01)
  Subsystem: XAVi Technologies Corp. WB214E 802.11bgn Wireless Half-size Mini 
PCIe Card [AR9002WB-1NGCD] [1b9a:0c03]

Maybe a AR5BWB222 precisely: https://www.notebookcheck.net/Review-Acer-
Aspire-V5-571G-Notebook.78314.0.html#toc-connectivity

Syslog has:

  bluetoothd[901]: Failed to set mode: Blocked through rfkill (0x12)

Can you execute `rfkill list` and paste the result? You may want to try
`rfkill unblock all` if you find anything listed as blocked.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: hwe-bluetooth

** Summary changed:

- Qualcomm Atheros AR9285 [168c:002b] Subsystem [1b9a:0c03] [Qualcomm Atheros 
Communications AR3011] Bluetooth headset stopped connecting
+ Qualcomm Atheros Communications AR3011 USB 0cf3:3005 Bluetooth headset 
stopped connecting

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https://bugs.launchpad.net/bugs/1898186

Title:
  Qualcomm Atheros Communications AR3011 USB 0cf3:3005 Bluetooth headset
  stopped connecting

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