Manually assigning the shortcut  works on Ubuntu 18.04 with Hexchat
2.14.1 (not xchat).

Enter settings > keyboard shortcuts and add a new one, Action "Run
Command" and "Data1" must be "/CLEAR".

** Changed in: xchat (Ubuntu)
       Status: Confirmed => Fix Released

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https://bugs.launchpad.net/bugs/1176863

Title:
  configurable "clear history" shortcut

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