Public bug reported: Hi,
I've got a (toshiba) dynabook TECRA A40-G with a non-functional touchpad. I tried the different debug steps on https://wiki.ubuntu.com/DebuggingTouchpadDetection/ This is on Description: Ubuntu 20.04.1 LTS Release: 20.04 xserver-xorg-input-libinput: Installed: 0.29.0-1 Candidate: 0.29.0-1 Version table: *** 0.29.0-1 500 500 http://nl.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status It sometimes "works" to move the pointer the slightest amount or to 'press and hold" when moving the usb mouse but not really enough to justify 'working and then not'. Please find attached debugging steps. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xserver-xorg-input-libinput 0.29.0-1 ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 Uname: Linux 5.4.0-53-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.11 Architecture: amd64 CasperMD5CheckResult: skip Date: Wed Nov 11 11:40:10 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu InstallationDate: Installed on 2020-11-08 (2 days ago) InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b689 Chicony Electronics Co., Ltd TOSHIBA Web Camera - HD Bus 001 Device 004: ID 8087:0029 Intel Corp. Bus 001 Device 002: ID 275d:0ba6 USB OPTICAL MOUSE Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dynabook Inc. dynabook TECRA A40-G ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-53-generic root=UUID=976c7b49-f194-41a9-86fa-7f2513dc77be ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-libinput UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/28/2020 dmi.bios.vendor: Dynabook Inc. dmi.bios.version: Version 3.10 dmi.board.asset.tag: 0000000000 dmi.board.name: A0104/0002 dmi.board.vendor: Dynabook Inc. dmi.board.version: Version A0 dmi.chassis.asset.tag: 0000000000 dmi.chassis.type: 10 dmi.chassis.vendor: Dynabook Inc. dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnDynabookInc.:bvrVersion3.10:bd04/28/2020:svnDynabookInc.:pndynabookTECRAA40-G:pvrPMZ20E-0K801FDU:rvnDynabookInc.:rnA0104/0002:rvrVersionA0:cvnDynabookInc.:ct10:cvrVersion1.0: dmi.product.family: dynabook TECRA dmi.product.name: dynabook TECRA A40-G dmi.product.sku: PMZ20E dmi.product.version: PMZ20E-0K801FDU dmi.sys.vendor: Dynabook Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xserver-xorg-input-libinput (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ubuntu ** Attachment added: "the various debug logs from ubuntu page re touchpads" https://bugs.launchpad.net/bugs/1903858/+attachment/5433399/+files/debug-tests.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1903858 Title: Synaptics Touchpad not working dynabook TECRA A40-G To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-libinput/+bug/1903858/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
