added, here the journalctl
dic 02 18:04:41 federico-XPS systemd[1]: Starting Fingerprint Authentication Daemon... dic 02 18:04:41 federico-XPS fprintd[27711]: About to load configuration file '/etc/fprintd.conf' dic 02 18:04:41 federico-XPS fprintd[27711]: Launching FprintObject dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 1D6B:0003 dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 1D6B:0002 dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 1D6B:0003 dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 0C45:670C dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 04F3:20D0 dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 8087:0A2B dic 02 18:04:41 federico-XPS fprintd[27711]: No driver found for USB device 1D6B:0002 dic 02 18:04:41 federico-XPS systemd[1]: Started Fingerprint Authentication Daemon. dic 02 18:04:41 federico-XPS fprintd[27711]: D-Bus service launched with name: net.reactivated.Fprint dic 02 18:04:41 federico-XPS fprintd[27711]: entering main loop dic 02 18:04:41 federico-XPS fprintd[27711]: user 'federico' claiming the device: 0 dic 02 18:04:41 federico-XPS fprintd[27711]: Image device open completed dic 02 18:04:41 federico-XPS fprintd[27711]: Device reported open completion dic 02 18:04:41 federico-XPS fprintd[27711]: Completing action FPI_DEVICE_ACTION_OPEN in idle! dic 02 18:04:41 federico-XPS fprintd[27711]: claimed device 0 dic 02 18:04:41 federico-XPS fprintd[27711]: start enrollment device 0 finger 7 dic 02 18:04:41 federico-XPS fprintd[27711]: Activating image device dic 02 18:04:41 federico-XPS fprintd[27711]: write 56 regs dic 02 18:04:41 federico-XPS fprintd[27711]: all registers written dic 02 18:04:41 federico-XPS fprintd[27711]: Image device activation completed dic 02 18:04:41 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON to FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON dic 02 18:04:43 federico-XPS fprintd[27711]: Image device reported finger status: on dic 02 18:04:43 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON to FPI_IMAGE_DEVICE_STATE_CAPTURE dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e0 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e1 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e2 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e3 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e4 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e5 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e6 dic 02 18:04:43 federico-XPS fprintd[27711]: frame header byte e7 dic 02 18:04:43 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_CAPTURE to FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_OFF dic 02 18:04:43 federico-XPS fprintd[27711]: Image device captured an image dic 02 18:04:43 federico-XPS fprintd[27711]: Image device reported finger status: off dic 02 18:04:43 federico-XPS fprintd[27711]: Awaiting finger on dic 02 18:04:43 federico-XPS fprintd[27711]: Minutiae scan completed in 0,043639 secs dic 02 18:04:43 federico-XPS fprintd[27711]: Device reported enroll progress, reported 1 of 5 have been completed dic 02 18:04:43 federico-XPS fprintd[27711]: enroll_stage_cb: result enroll-stage-passed dic 02 18:04:43 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_OFF to FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON dic 02 18:04:50 federico-XPS fprintd[27711]: Idle cancelling on ongoing operation! dic 02 18:04:50 federico-XPS fprintd[27711]: Deactivating image device dic 02 18:04:50 federico-XPS fprintd[27711]: Device reported generic error (Device operation was cancelled) during action; action was: FPI_DEVICE_ACTION_ENROLL dic 02 18:04:50 federico-XPS fprintd[27711]: Device reported enroll completion dic 02 18:04:50 federico-XPS fprintd[27711]: Completing action FPI_DEVICE_ACTION_ENROLL in idle! dic 02 18:04:50 federico-XPS fprintd[27711]: Image device deactivation completed dic 02 18:04:50 federico-XPS fprintd[27711]: enroll_cb: result enroll-failed dic 02 18:04:50 federico-XPS fprintd[27711]: Image device close completed dic 02 18:04:50 federico-XPS fprintd[27711]: Device reported close completion dic 02 18:04:50 federico-XPS fprintd[27711]: Completing action FPI_DEVICE_ACTION_CLOSE in idle! dic 02 18:04:57 federico-XPS fprintd[27711]: user 'federico' claiming the device: 0 dic 02 18:04:57 federico-XPS fprintd[27711]: Image device open completed dic 02 18:04:57 federico-XPS fprintd[27711]: Device reported open completion dic 02 18:04:57 federico-XPS fprintd[27711]: Completing action FPI_DEVICE_ACTION_OPEN in idle! dic 02 18:04:57 federico-XPS fprintd[27711]: claimed device 0 dic 02 18:04:57 federico-XPS fprintd[27711]: start enrollment device 0 finger 7 dic 02 18:04:57 federico-XPS fprintd[27711]: Activating image device dic 02 18:04:57 federico-XPS fprintd[27711]: write 56 regs dic 02 18:04:57 federico-XPS fprintd[27711]: all registers written dic 02 18:04:57 federico-XPS fprintd[27711]: Image device activation completed dic 02 18:04:57 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON to FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON dic 02 18:04:58 federico-XPS fprintd[27711]: Image device reported finger status: on dic 02 18:04:58 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON to FPI_IMAGE_DEVICE_STATE_CAPTURE dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e0 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e1 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e2 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e3 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e4 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e5 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e6 dic 02 18:04:58 federico-XPS fprintd[27711]: frame header byte e7 dic 02 18:04:58 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_CAPTURE to FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_OFF dic 02 18:04:58 federico-XPS fprintd[27711]: Image device captured an image dic 02 18:04:58 federico-XPS fprintd[27711]: Image device reported finger status: off dic 02 18:04:58 federico-XPS fprintd[27711]: Awaiting finger on dic 02 18:04:58 federico-XPS fprintd[27711]: Minutiae scan completed in 0,059144 secs dic 02 18:04:58 federico-XPS fprintd[27711]: Device reported enroll progress, reported 1 of 5 have been completed dic 02 18:04:58 federico-XPS fprintd[27711]: enroll_stage_cb: result enroll-stage-passed dic 02 18:04:58 federico-XPS fprintd[27711]: Image device internal state change from FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_OFF to FPI_IMAGE_DEVICE_STATE_AWAIT_FINGER_ON dic 02 18:05:07 federico-XPS fprintd[27711]: Idle cancelling on ongoing operation! dic 02 18:05:07 federico-XPS fprintd[27711]: Deactivating image device dic 02 18:05:07 federico-XPS fprintd[27711]: Device reported generic error (Device operation was cancelled) during action; action was: FPI_DEVICE_ACTION_ENROLL dic 02 18:05:07 federico-XPS fprintd[27711]: Device reported enroll completion dic 02 18:05:07 federico-XPS fprintd[27711]: Image device deactivation completed dic 02 18:05:07 federico-XPS fprintd[27711]: Completing action FPI_DEVICE_ACTION_ENROLL in idle! dic 02 18:05:07 federico-XPS fprintd[27711]: enroll_cb: result enroll-failed dic 02 18:05:07 federico-XPS fprintd[27711]: Image device close completed dic 02 18:05:07 federico-XPS fprintd[27711]: Device reported close completion dic 02 18:05:07 federico-XPS fprintd[27711]: Completing action FPI_DEVICE_ACTION_CLOSE in idle! (P.S.journalctl asks for the -u flag and the service name) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1897613 Title: fprint hangs after first finger scan (fprintd-enroll) with AES3500 To manage notifications about this bug go to: https://bugs.launchpad.net/libfprint/+bug/1897613/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs