apport information
** Tags added: apport-collected focal
** Description changed:
Hello everybody and thank you in advance for your help. After a recent
update, my machine rebooted and appeared to be fine, but after a short
time the WiFi dropped and the NetworkManager applet shows that the
interface is down. I am also getting prompted for a password (which was
previously saved) and when I click on connect it will establish the
connection for a short time, but then goes down again. In some cases
this is immediate in others, I will be online for up to approximately 15
minutes before it goes down again. I have tried restarting
NetworkManager, but I get the same results (short time up, then down).
I tried to review log data, but I am not a linux expert and so I'm not
sure that I am looking at the right log, nor do I know exactly what to
look for. Here are some lines from around the time of the disconnect
and the restarting of NetworkManager:
'
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3541] dhcp4 (wlo1): state changed unknown -> bound
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3698] device (wlo1): state change: ip-config -> ip-check (reason
'none', sys-iface-state: 'managed')
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3772] device (wlo1): state change: ip-check -> secondaries (reason
'none', sys-iface-state: 'managed')
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3856] device (wlo1): state change: secondaries -> activated (reason
'none', sys-iface-state: 'managed')
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3882] manager: NetworkManager state is now CONNECTED_SITE
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3945] device (wlo1): Activation: successful, device activated.
Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875204.3969] manager: NetworkManager state is now CONNECTED_GLOBAL
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.8909] device (wlo1): supplicant interface state: completed ->
authenticating
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.8910] device (p2p-dev-wlo1): supplicant management interface state:
completed -> authenticating
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9011] device (wlo1): supplicant interface state: authenticating ->
associating
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9012] device (p2p-dev-wlo1): supplicant management interface state:
authenticating -> associating
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9222] device (wlo1): supplicant interface state: associating ->
4-way handshake
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9222] device (p2p-dev-wlo1): supplicant management interface state:
associating -> 4-way handshake
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <warn>
[1606875348.9223] sup-iface[0x562ab0adb110,wlo1]: connection disconnected
(reason -1)
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9297] device (wlo1): supplicant interface state: 4-way handshake ->
disconnected
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9318] device (wlo1): Activation: (wifi) disconnected during
association, asking for new key
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9321] device (wlo1): state change: activated -> need-auth (reason
'supplicant-disconnect', sys-iface-state: 'managed')
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9526] dhcp4 (wlo1): canceled DHCP transaction
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9527] dhcp4 (wlo1): state changed bound -> done
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9544] manager: NetworkManager state is now CONNECTING
Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875348.9603] device (p2p-dev-wlo1): supplicant management interface state:
4-way handshake -> disconnected
Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875349.4819] device (wlo1): supplicant interface state: disconnected ->
scanning
Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875349.4820] device (p2p-dev-wlo1): supplicant management interface state:
disconnected -> scanning
Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875349.6408] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875349.6409] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875402.0156] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875402.0157] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875402.9557] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875402.9558] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875402.9980] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875402.9981] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:43 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875403.9472] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:43 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875403.9473] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:45 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875405.4449] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:45 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875405.4450] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:46 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875406.4023] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:46 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875406.4028] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:47 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875407.4040] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:47 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875407.4041] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875408.3604] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875408.3611] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875408.9993] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875408.9994] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875410.3518] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875410.3519] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875410.4086] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875410.4087] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:51 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875411.3514] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:51 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875411.3515] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
Dec 01 21:16:52 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875412.4453] device (wlo1): supplicant interface state: inactive ->
scanning
Dec 01 21:16:52 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875412.4454] device (p2p-dev-wlo1): supplicant management interface state:
inactive -> scanning
Dec 01 21:16:53 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875413.4255] device (wlo1): supplicant interface state: scanning ->
inactive
Dec 01 21:16:53 bryan-HP-Notebook NetworkManager[22616]: <info>
[1606875413.4255] device (p2p-dev-wlo1): supplicant management interface state:
scanning -> inactive
My Wireless NIC is (I think):
bryan@bryan-HP-Notebook:~$ lspci | grep -i wireless
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE
Wireless Network Adapter (rev 01)
Are there any other logs that I may provide that would be useful to the
community for this issue? Are there other items I should look at
besides NetworkManager as a cause? Any help is certainly appreciated.
ps. The wired network still functions flawlessly so I am not sure that
this has anything to do with NetworkManager at all.
Cheers!
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.13
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: bryan 3380 F.... pulseaudio
+ /dev/snd/controlC0: bryan 3380 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: MATE
+ DistroRelease: Ubuntu 20.04
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ InstallationDate: Installed on 2019-07-31 (491 days ago)
+ InstallationMedia: Ubuntu-MATE 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
+ IpRoute:
+ default via 192.168.10.1 dev enp3s0 proto dhcp metric 100
+ default via 192.168.10.1 dev wlo1 proto dhcp metric 600
+ 169.254.0.0/16 dev enp3s0 scope link metric 1000
+ 192.168.10.0/24 dev enp3s0 proto kernel scope link src 192.168.10.88 metric
100
+ 192.168.10.0/24 dev wlo1 proto kernel scope link src 192.168.10.180 metric
600
+ MachineType: HP HP Notebook
+ Package: network-manager 1.22.10-1ubuntu2.2
+ PackageArchitecture: amd64
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic
root=UUID=553742e0-94bb-402b-866b-634620d8ed27 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-56-generic N/A
+ linux-backports-modules-5.4.0-56-generic N/A
+ linux-firmware 1.187.4
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: focal
+ Uname: Linux 5.4.0-56-generic x86_64
+ UpgradeStatus: Upgraded to focal on 2020-06-01 (186 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/28/2016
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.22
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 82F6
+ dmi.board.vendor: HP
+ dmi.board.version: 40.39
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: HP
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnInsyde:bvrF.22:bd12/28/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn82F6:rvr40.39:cvnHP:ct10:cvrChassisVersion:
+ dmi.product.family: 103C_5335KV G=N L=CON B=HP
+ dmi.product.name: HP Notebook
+ dmi.product.sku: X7T78UA#ABA
+ dmi.product.version: Type1ProductConfigId
+ dmi.sys.vendor: HP
+ nmcli-nm:
+ RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW
WIFI WWAN-HW WWAN
+ running 1.22.10 connected started full enabled enabled
enabled enabled enabled
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1906600/+attachment/5441037/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1906600
Title:
WiFi disconnects continually (goes "down" in NetworkManager)
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