Daniel,

Tnx for the prompt reply. Here are my findings:

re 1.: /var/crash is empty. There are no files. Just to let you 
know://Immediately after I logged in, I switched to one screen mode. The 
system did not crash. I assume, that older crash files should be in 
/var/crash from earlier crashes. Again: Nio files.

re2.: Here is the required link. I replaced the string 'ID' with the 
content of whoopsie-id:

https://errors.ubuntu.com/user/5fd549dc7d50ea7eb81a704d3d2508e0449eaf07c1bdac5a59b01203286966824e3c72d60dc218f5ed382637afa126117fc43d759958cb058b07afa624e85a14

Strange enough, it leads me to a Nautilus error with the date Oct. 15. I 
think I still ran Ubuntu 18.04 in October - to my best knowledge. And I 
cannot imagine, that Nautilus has got something to do with my system freeze.

re 3.: I did not manage to find out what the workaround from bug 994921 
could be.

Nevertheless I send this email now and will revert to dual screen mode 
again and see what's happening. As I said: If the bug with the system 
freeze occurs, the system becomes unusable.

There is even no reaction to key strokes. I only can force my system 
down be pressing the on/off button. If this is of any help: I still have 
an 18.04 partition running on the system, which runs flawlessly. Could 
this be of any help for error detection?

Tnx for the time being, I will let you know of further outcomes.

Regards,

Thomas



On 04.12.20 03:01, Daniel van Vugt wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It sounds like some part of the system has crashed. To
> help us find the cause of the crash please follow these steps:
>
> 1. Look in /var/crash for crash files and if found run:
>      ubuntu-bug YOURFILE.crash
> Then tell us the ID of the newly-created bug.
>
> 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
> Do you find any links to recent problems on that page? If so then please
> send the links to us.
>
> 3. If step 2 also failed then apply the workaround from bug 994921,
> reboot, reproduce the crash, and retry step 1.
>
> Please take care to avoid attaching .crash files to bugs as we are
> unable to process them as file attachments. It would also be a security
> risk for yourself.
>
> ** Tags added: radeon
>
> ** Summary changed:
>
> - Xorg freeze
> + [radeon] Xorg freeze
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
>         Status: New => Incomplete
>
> ** Package changed: ubuntu => xorg-server (Ubuntu)
>
> ** Package changed: xorg-server (Ubuntu) => ubuntu
>
> ** Summary changed:
>
> - [radeon] Xorg freeze
> + [radeon] Display freeze
>

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Title:
  [radeon] Display freeze

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