Public bug reported: Whenever Ubuntu gets into suspend state, I cannot wake it up. -Keystrokes start the fans but screen does not turn on and Ubuntu still seems to be suspended because in my teamviewer account the computer is still offline. -Power button clicks do not help -I always have to turn off computer by holding power button and then turn it on again.
The only kernel that works is the following: "linux-image-5.0.0-1070 -oem-osp1". But with this old kernel I run into different problems. I have the latest BIOS version from Dell (released 2020-11-27) and the latest updates in Ubuntu 20.04. I will post logs during suspend and important logs (found in Logs gui tool) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: philip 2340 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Dec 22 13:59:14 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-loras+X18 InstallationDate: Installed on 2019-12-04 (383 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0c45:671e Microdia Integrated_Webcam_HD Bus 001 Device 003: ID 0cf3:e009 Qualcomm Atheros Communications Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 3593 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=26003f0f-3564-472f-984c-a9a00e480fd0 ro mem_sleep_default=deep tsc=reliable quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware 1.187.6 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-11-04 (47 days ago) dmi.bios.date: 11/13/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.0 dmi.board.name: 04N9HV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd11/13/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn04N9HV:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ** Attachment added: "Logs during suspend" https://bugs.launchpad.net/bugs/1909005/+attachment/5445859/+files/log%20messages%20before%20suspend%20%28new%20kernel%29 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1909005 Title: Ubuntu does not resume (wake up) from suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1909005/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
