Sounds like bug 1719143. I wonder if your log contains the same "no
sensor" message?
** Changed in: colord (Ubuntu)
Status: New => Incomplete
** Changed in: gnome-control-center (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1909152
Title:
color calibration fails when using gnome gui on 20.10
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