Thanks for the bug report.

1. Please check that you haven't enabled any additional GNOME extensions
in the 'Extensions' app. There should only be the three built-in ones.
If you have more than that then try uninstalling or disabling them.

2. Next time you have to "hard reboot", please then run this command in
a Terminal window:

   journalctl -b-1 > prevboot.txt

   and attach the resulting text file here.

3. Please also check for any recent crashes using these instructions:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
       Status: New => Incomplete

** Summary changed:

- Xorg freeze
+ System freezes when in lockscreen

** Package changed: ubuntu => gnome-shell (Ubuntu)

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You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1913045

Title:
  System freezes when in lockscreen

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