apport information ** Tags added: apport-collected focal
** Description changed: My secondary monitor has a tendency to enter power save mode for no apparent reason while my laptop is in use; unplugging and replugging my dock from the laptop seems to bring it back but sometimes requires a few tries. Doesn't seem to be any of: - after a predictable period of time - after inactivity Laptop: Dell XPS 13 9300, running Focal Dock: Dell WD19TB. Recently updated; current dock version per fwupdmgr is 01.00.00.04; thunderbolt controller is 43.00; MST controller VMM5331 is 05.04.03 Monitor: Dell P2715Q - Not sure what logs would be useful, but happy to gather those as - requested. + Not sure what logs would be useful, but happy to gather those as requested. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: ismith 3753 F.... pulseaudio + /dev/snd/controlC1: ismith 3753 F.... pulseaudio + /dev/snd/controlC0: ismith 3753 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-08-09 (184 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + MachineType: Dell Inc. XPS 13 9300 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 + RelatedPackageVersions: + linux-restricted-modules-5.8.0-41-generic N/A + linux-backports-modules-5.8.0-41-generic N/A + linux-firmware 1.187.9 + Tags: focal + Uname: Linux 5.8.0-41-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 01/17/2020 + dmi.bios.release: 1.0 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.0.6 + dmi.board.name: 0WX9VX + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd01/17/2020:br1.0:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn0WX9VX:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9300 + dmi.product.sku: 096D + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1915188/+attachment/5462050/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915188 Title: Secondary monitor enters power save mode for no apparent reason To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1915188/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
