apport information ** Description changed:
OS: Ubuntu 20.04.2 LTS Kernel: Linux 5.4.0-66-generic (X86_64) Version: #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021 -Display- Resolution : 3840x2160 pixels Vendor : The X.Org Foundation Version : 1.20.9 Current Display Name : :0 -Monitors- Monitor 0 : 3840x2160 pixels Renderer : Mesa Intel(R) UHD Graphics 620 (KBL GT2) Version : 4.6 (Compatibility Profile) Mesa 20.2.6 Direct Rendering : Yes -Memory- MemTotal Total Memory 16143780 KiB MemFree Free Memory 4441688 KiB After installing the latest Ubuntu kernel update, the screen of my HP Spectre laptop began flickering into distorted illegibility at frequent -- but unpredictable -- intervals. The machine is unusable when this occurs. Additionally, GIMP has begun crashing unpredictably. I have rebooted many times. I have changed the display drivers (currently using the X.org driver). None of this has affected the problem. I have searched online for possible fixes, and found nothing useful. HP's "support" is useless, since they only deal with Windows. StackExchange referred me to this site. I hope I have reported correctly. Thank you. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jiw2 5028 F.... pulseaudio /dev/snd/pcmC0D0p: jiw2 5028 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2018-11-17 (830 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0025 Intel Corp. Bus 001 Device 002: ID 0408:5251 Quanta Computer, Inc. HP Wide Vision FHD Camera Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Spectre x360 Convertible 15-ch0xx Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=bbd73d9c-649c-4f49-9527-3afd6bbd8b67 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 RelatedPackageVersions: linux-restricted-modules-5.4.0-66-generic N/A linux-backports-modules-5.4.0-66-generic N/A linux-firmware 1.187.9 Tags: focal Uname: Linux 5.4.0-66-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-09-30 (148 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/01/2018 dmi.bios.vendor: AMI dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 83BA dmi.board.vendor: HP dmi.board.version: 57.30 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.22:bd10/01/2018:svnHP:pnHPSpectrex360Convertible15-ch0xx:pvr:rvnHP:rn83BA:rvr57.30:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 15-ch0xx dmi.product.sku: 2LV24UA#ABA dmi.sys.vendor: HP + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: jiw2 5058 F.... pulseaudio + /dev/snd/pcmC0D0p: jiw2 5058 F...m pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2018-11-17 (833 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + MachineType: HP HP Spectre x360 Convertible 15-ch0xx + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=bbd73d9c-649c-4f49-9527-3afd6bbd8b67 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-66-generic N/A + linux-backports-modules-5.4.0-66-generic N/A + linux-firmware 1.187.9 + Tags: focal + Uname: Linux 5.4.0-66-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-09-30 (151 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/01/2018 + dmi.bios.vendor: AMI + dmi.bios.version: F.22 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 83BA + dmi.board.vendor: HP + dmi.board.version: 57.30 + dmi.chassis.type: 31 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAMI:bvrF.22:bd10/01/2018:svnHP:pnHPSpectrex360Convertible15-ch0xx:pvr:rvnHP:rn83BA:rvr57.30:cvnHP:ct31:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Spectre + dmi.product.name: HP Spectre x360 Convertible 15-ch0xx + dmi.product.sku: 2LV24UA#ABA + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1916778/+attachment/5470101/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1916778 Title: After 5.4.0-66 kernel upgrade, HP Spectre screen flickers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916778/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
