apport information

** Tags added: apport-collected ulyssa

** Description changed:

  Hello, 
  The headphone microphone is not working : I cannot register any sound from 
it. 
  Driver is alc255 and the laptop is an Acer SF314-42. 
  I am not sure what else I should post :S
  Best
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  julien     1112 F.... pulseaudio
+  /dev/snd/controlC0:  julien     1112 F.... pulseaudio
+  /dev/snd/controlC2:  julien     1112 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 20.1
+ InstallationDate: Installed on 2021-03-01 (6 days ago)
+ InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103
+ MachineType: Acer Swift SF314-42
+ Package: linux (not installed)
+ ProcFB: 0 amdgpudrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=d029f804-25c0-4c95-be40-5b420b2f866b ro quiet splash
+ ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
+ RelatedPackageVersions:
+  linux-restricted-modules-5.8.0-44-generic N/A
+  linux-backports-modules-5.8.0-44-generic  N/A
+  linux-firmware                            1.187.9
+ Tags:  ulyssa
+ Uname: Linux 5.8.0-44-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/26/2020
+ dmi.bios.release: 1.7
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.07
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: Kona_RN
+ dmi.board.vendor: RO
+ dmi.board.version: V1.07
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.07
+ dmi.ec.firmware.release: 1.5
+ dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.07:bd08/26/2020:br1.7:efr1.5:svnAcer:pnSwiftSF314-42:pvrV1.07:rvnRO:rnKona_RN:rvrV1.07:cvnAcer:ct10:cvrV1.07:
+ dmi.product.family: Swift 3
+ dmi.product.name: Swift SF314-42
+ dmi.product.sku: 0000000000000000
+ dmi.product.version: V1.07
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1918078/+attachment/5474233/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1918078

Title:
  Headphone microphone doesn't work - ALC255

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