When you preferred to "External", did you mean USB keyboard and mouse?
There were weird errors such as below in the bug description. You may want to live boot to 20.10 (or any versions) and verify whether USB devices work, especially the system was upgraded from 18.04 to 20.10. Lsusb: Error: command ['lsusb'] failed with exit code 1: Lsusb-t: Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1: MachineType: HP HP Laptop 15-bs0xx -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1919411 Title: External Keyboard and Mouse not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919411/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
