apport information
** Tags added: apport-collected arm64-image focal raspi-image staging
uec-images
** Description changed:
My raspberry pi 4 running Ubuntu 20.04 server is constantly having trouble
the the usb controller.
I have 2 externally powered USB hubs connected that have a few HDDs plugged
in.
After a seemingly random amount of time (between 1 minute and 2 days)
the usb controller will crash completely. No USB devices are detected
anymore after that, i have to reboot the system.
I have tried:
* Providing a lot of cooling (metal case + desktop size fan)
* Switching the USB Hubs to a different brand
* Switching the power supply of the USB hubs
* Switching the power supply of the raspberry
Nothing helped, so i concluded that this probably is a kernel bug. I
think the USB controller should not crash at the very least.
I've attached my dmesg.
lsb_release -rd
Description: Ubuntu 20.04.2 LTS
Release: 20.04
linux-raspi version: 5.4.0.1035.70
uname -a
Linux pi 5.4.0-1035-raspi #38-Ubuntu SMP PREEMPT Tue Apr 20 21:37:03 UTC
2021 aarch64 aarch64 aarch64 GNU/Linux
lsusb (after crash)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ ---
+ ProblemType: Bug
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version
k5.4.0-1035-raspi.
+ AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
+ ApportVersion: 2.20.11-0ubuntu27.18
+ Architecture: arm64
+ ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
+ Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
+ Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
+ CasperMD5CheckResult: skip
+ DistroRelease: Ubuntu 20.04
+ ImageMediaBuild: 20210201.1
+ IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
+ Lspci-vt: -[0000:00]---00.0-[01]----00.0 VIA Technologies, Inc. VL805 USB
3.0 Host Controller
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Lsusb-t:
+ /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
+ /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M
+ Package: linux-raspi
+ PackageArchitecture: arm64
+ PciMultimedia:
+
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ LANG=C.UTF-8
+ SHELL=/bin/bash
+ ProcFB:
+
+ ProcKernelCmdLine: coherent_pool=1M 8250.nr_uarts=1
snd_bcm2835.enable_compat_alsa=0 snd_bcm2835.enable_hdmi=1 bcm2708_fb.fbwidth=0
bcm2708_fb.fbheight=0 bcm2708_fb.fbswap=1 smsc95xx.macaddr=E4:5F:01:1D:06:FE
vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000 net.ifnames=0
dwc_otg.lpm_enable=0 console=ttyS0,115200 console=tty1 root=LABEL=writable
rootfstype=ext4 elevator=deadline rootwait fixrtc quiet splash
+ ProcVersionSignature: Ubuntu 5.4.0-1035.38-raspi 5.4.106
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-1035-raspi N/A
+ linux-backports-modules-5.4.0-1035-raspi N/A
+ linux-firmware 1.187.12
+ RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
+ StagingDrivers: bcm2835_isp bcm2835_v4l2 bcm2835_mmal_vchiq bcm2835_codec
snd_bcm2835 vc_sm_cma
+ Tags: arm64-image raspi-image focal uec-images staging
+ Uname: Linux 5.4.0-1035-raspi aarch64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ acpidump:
** Attachment added: "AlsaDevices.txt"
https://bugs.launchpad.net/bugs/1930629/+attachment/5502435/+files/AlsaDevices.txt
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https://bugs.launchpad.net/bugs/1930629
Title:
Raspberry pi 4 USB controller randomly crashes
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