apport information ** Tags added: apport-collected third-party-packages ulyssa
** Description changed: Hi, Another issue with Qualcomm Atheros QCA6174 (very similar to https://bugs.launchpad.net/ubuntu/+bug/1827879), this time using Mint 20.1/Ubuntu 20.04: when suspending laptop, firmware often (80%) crashes (see kernel log at bottom). It prevents the computer from properly suspend, and many component hang (can't poweroff properly, can't use "sudo", can't "modprobe -r" or "rmmod"…), so it basically makes the computer unusable once this happens. If I manually unload ath10k_pci module before suspend, suspend/resume works perfectly. Unfortunately, I could not find a reliable way to unload this module before suspend (either via a systemd unit or via /lib/systemd/system-sleep/ script). If I understand properly, the issue comes from the loaded firmware (/lib/firmware/ath10k/QCA6142/hw2.1/firmware-5.bin) which is proprietary so can't be fixed. However, fixing the ath10k module or the kernel so that it can recover from such a problem would be great if possible. Note that I tried with linux-image-generic (linux-headers-5.4.0-74-generic) and linux-image-generic-hwe-20.04 (linux-image-5.8.0-55-generic). Package linux-firmware is in version 1.187.14. Regards, Yvan juin 21 23:22:04 kernel: wlp2s0: deauthenticating from 38:35:fb:fa:75:64 by local choice (Reason: 3=DEAUTH_LEAVING) juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: firmware crashed! (guid 4f13694a-78f7-460f-95ad-ed3e8ea8ff32) juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: qca6174 hw2.1 target 0x05010000 chip_id 0x003405ff sub 105b:e08e juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1 dfs 0 testmode 0 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: firmware ver SW_RM.1.1.1-00157-QCARMSWPZ-1 api 5 features ignore-otp,no-4addr-pad crc32 10bf8e08 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32 ae2e275a juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: htt-ver 3.1 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: firmware register dump: juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [00]: 0x05010000 0x00000000 0x0092E4DC 0x2EB96CFB juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [04]: 0x0092E4DC 0x00060130 0x00000018 0x0041A760 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [08]: 0x2EB96CE7 0x00400000 0x00000000 0x000A5C88 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [12]: 0x00000009 0x00000000 0x0096C09C 0x0096C0A7 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [16]: 0x0096BDBC 0x0092B5C7 0x00000000 0x009287BD juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [20]: 0x4092E4DC 0x0041A710 0x00000000 0x0F000000 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [24]: 0x809432A7 0x0041A770 0x0040D400 0xC092E4DC juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [28]: 0x80942BC4 0x0041A790 0x2EB96CE7 0x00400000 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [32]: 0x80947BA7 0x0041A7B0 0x00404D88 0x0040E074 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [36]: 0x809BDECC 0x0041A7D0 0x00404D88 0x0040E074 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [40]: 0x8099638C 0x0041A7F0 0x00404D88 0x00000000 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [44]: 0x80992076 0x0041A810 0x0044FD68 0x0046FFE8 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [48]: 0x80996BD3 0x0041A830 0x0044FD68 0x00000000 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [52]: 0x800B4405 0x0041A850 0x00422318 0x00005002 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [56]: 0x809A6C34 0x0041A8E0 0x0042932C 0x0042CA20 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: Copy Engine register dump: juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [00]: 0x00034400 1 1 3 3 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [01]: 0x00034800 24 24 379 380 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [02]: 0x00034c00 35 35 34 35 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [03]: 0x00035000 20 20 21 20 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [04]: 0x00035400 739 739 179 115 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [05]: 0x00035800 0 0 0 0 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [06]: 0x00035c00 21 21 21 21 juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: [07]: 0x00036000 1 1 1 1 juin 21 23:22:04 kernel: ieee80211 phy0: Hardware restart was requested juin 21 23:22:04 kernel: ath10k_pci 0000:02:00.0: failed to delete WMI vdev 1: -108 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.18 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: lucille 1116 F.... pulseaudio + /dev/snd/controlC0: lucille 1116 F.... pulseaudio + CasperMD5CheckResult: skip + DistroRelease: Linux Mint 20.1 + InstallationDate: Installed on 2021-03-02 (111 days ago) + InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103 + MachineType: Acer Aspire V3-371 + Package: linux-image-generic 5.4.0.74.77 [origin: Ubuntu] + PackageArchitecture: amd64 + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-55-generic root=UUID=f2994457-3bc7-4388-85c1-86e01392c7d7 ro quiet splash + ProcVersionSignature: Ubuntu 5.8.0-55.62~20.04.1-generic 5.8.18 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.8.0-55-generic N/A + linux-backports-modules-5.8.0-55-generic N/A + linux-firmware 1.187.14 + Tags: ulyssa third-party-packages + Uname: Linux 5.8.0-55-generic x86_64 + UnreportableReason: Ce paquet n'est pas officiellement pris en charge par Linux. Veuillez désinstaller tout paquet tiers et réessayer. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 09/03/2015 + dmi.bios.release: 1.9 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.29 + dmi.board.asset.tag: No Asset Tag + dmi.board.name: Aspire V3-371 + dmi.board.vendor: Acer + dmi.board.version: V1.29 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.29 + dmi.ec.firmware.release: 1.23 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.29:bd09/03/2015:br1.9:efr1.23:svnAcer:pnAspireV3-371:pvrV1.29:rvnAcer:rnAspireV3-371:rvrV1.29:cvnAcer:ct10:cvrV1.29: + dmi.product.family: BDW + dmi.product.name: Aspire V3-371 + dmi.product.sku: Aspire V3-371_0919_1.29 + dmi.product.version: V1.29 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1933201/+attachment/5506196/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1933201 Title: ath10k_pci QCA6174 firmware crash on suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1933201/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs