Public bug reported:

Starting from last Friday, i have had problems with Ubuntu freezing up.
Although the mouse pointer still moves, clicking on things does not
work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and
shut down from the command line, which seemed to be unaffected. Shutting
down took ages. Upon logging in again, it hung immediately as soon as
the desktop loaded and i was not able to launch any applications or shut
down from the UI, in fact this time i was not able to get to the text
mode terminals either and had to shut down using the power button.

I have since been booting from an earlier version of the kernel without issue 
(-147 instead of -151). This morning i tried 151 again and it immediately froze 
up upon logging in, before the desktop had loaded, and even the mouse pointer 
was frozen this time. Had to hard-reboot and booted
back into -147 just fine.

Hardware is a Dell Latitude E7470

** Affects: ubuntu
     Importance: Undecided
         Status: New

** Description changed:

  Starting from last Friday, i have had problems with Ubuntu freezing up.
  Although the mouse pointer still moves, clicking on things does not
  work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and
  shut down from the command line, which seemed to be unaffected. Shutting
  down took ages. Upon logging in again, it hung immediately as soon as
  the desktop loaded and i was not able to launch any applications or shut
  down from the UI, in fact this time i was not able to get to the text
  mode terminals either and had to shut down using the power button.
+ 
+ I have since been booting from an earlier version of the kernel without issue 
(-147 instead of -151). This morning i tried 151 again and it immediately froze 
up upon logging in, before the desktop had loaded, and even the mouse pointer 
was frozen this time. Had to hard-reboot and booted
+ back into -147 just fine.
+ 
+ Hardwarae is a Dell Latitude E7470

** Description changed:

  Starting from last Friday, i have had problems with Ubuntu freezing up.
  Although the mouse pointer still moves, clicking on things does not
  work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and
  shut down from the command line, which seemed to be unaffected. Shutting
  down took ages. Upon logging in again, it hung immediately as soon as
  the desktop loaded and i was not able to launch any applications or shut
  down from the UI, in fact this time i was not able to get to the text
  mode terminals either and had to shut down using the power button.
  
  I have since been booting from an earlier version of the kernel without issue 
(-147 instead of -151). This morning i tried 151 again and it immediately froze 
up upon logging in, before the desktop had loaded, and even the mouse pointer 
was frozen this time. Had to hard-reboot and booted
  back into -147 just fine.
  
- Hardwarae is a Dell Latitude E7470
+ Hardware is a Dell Latitude E7470

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1938275

Title:
  UI becomes completely unresponsive

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/1938275/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to