apport information ** Tags added: apport-collected
** Description changed: Writing lsb_release -rd I got this: Description: Ubuntu 20.04.3 LTS Release: 20.04 I don't know exactly what package has the issue but I think is most probably the kernel itself. I can use my touchpad normally most of the time. But randomly and suddenly, it stops working properly. When I don't move the cursor, it starts going up and for re-using it I have to pass my finger three times (aprox.) and then it starts to respond. But when I leave it, the bug comes again. The problem got solved when I restart my laptop. I've tried a lot of troubleshooting I've found on internet but nothing works without restarting. Also, when I write xinput -list in the terminal, it does not detect my touchpad. Moreover, today I got two like-windows blue screen but instead of having a blue screen I got something like a TV receiving noise in color. Nothing works -neither the power button- I've lost few of my college work (not anything serious by luck). Thank you for making Ubuntu and best Regards. Josue Laszeski, Argentina. PD: I'm not an English native speaker, please ignore my redaction faults. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.11.0-37-generic 5.11.0-37.41~20.04.2 ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22 Uname: Linux 5.11.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Wed Sep 29 21:46:41 2021 InstallationDate: Installed on 2021-07-26 (65 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) SourcePackage: linux-signed-hwe-5.11 UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.21 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: josue 1259 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: MATE + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2021-07-26 (122 days ago) + InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) + MachineType: COMPAQ Presario 21 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic root=UUID=49c60cf2-3935-4fd9-87cc-3db4eed0d496 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22 + RelatedPackageVersions: + linux-restricted-modules-5.11.0-40-generic N/A + linux-backports-modules-5.11.0-40-generic N/A + linux-firmware 1.187.20 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: focal + Uname: Linux 5.11.0-40-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/05/2012 + dmi.bios.release: 0.1 + dmi.bios.vendor: Phoenix Technologies Ltd. + dmi.bios.version: 77B + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: Presario 21 + dmi.board.vendor: COMPAQ + dmi.board.version: FAB1 + dmi.chassis.asset.tag: Asset Tag + dmi.chassis.type: 9 + dmi.chassis.vendor: Intel Corporation + dmi.chassis.version: 0.1 + dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr77B:bd07/05/2012:br0.1:svnCOMPAQ:pnPresario21:pvr0.1:skuSystemSKUNumber:rvnCOMPAQ:rnPresario21:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1: + dmi.product.family: EasyTab + dmi.product.name: Presario 21 + dmi.product.sku: System SKUNumber + dmi.product.version: 0.1 + dmi.sys.vendor: COMPAQ ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1945542/+attachment/5543546/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1945542 Title: mouse starts going up and has a laggy response To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1945542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
