Public bug reported: Just dual booted Ubuntu 20.04 and all works well except the printer driver for Ricoh Aficio SG3110DN provided in Add New Printer indicates that the printer is not responding. Printer works fine on same machine using Windows 10 OS. What is the fix?
Printing trounleshooter: Retrieve Journal Entries No system journal entries were found. This may be because you are not an administrator. To fetch journal entries please run this command: su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"' > troubleshoot-logs.txt Status Messages: There are status messages associated with this queue. The printer’s state message is: ‘The printer is not responding.’. Printing troubleshooter Sorry! There is not obvious solution to this problem. Your answers have been collected together with other useful information. If you would like to report a bug, please include this information. >Diagnostic Output (Advanced) su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"' > troubleshoot-logs.txt ** Affects: ubuntu Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955664 Title: Richo Aficio SG3110DN Driver Not Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1955664/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs