Public bug reported:
The Brother DS-740D scanner I have used to work fine until a couple of
weeks ago. Now, whenever I plug it the GUI freezes (default Ubuntu LTS
20.04). Logging in from another computer works. Restarting GDM3 does not
help, mouse is frozen.
No crash log. But kern.log says:
Jan 29 10:12:25 precies kernel: [ 1129.014431] xhci_hcd 0000:00:14.0: Abort
failed to stop command ring: -110
Jan 29 10:12:25 precies kernel: [ 1129.014437] xhci_hcd 0000:00:14.0: xHCI host
controller not responding, assume dead
Jan 29 10:12:25 precies kernel: [ 1129.014444] xhci_hcd 0000:00:14.0: HC died;
cleaning up
Jan 29 10:12:25 precies kernel: [ 1129.014477] xhci_hcd 0000:00:14.0: Timeout
while waiting for setup device command
I tried updating the driver to the latest version
(brscan5-1.2.9-0.amd64.deb) but that did not help.
Additional info:
$ lsb_release -rd
Description: Ubuntu 20.04.3 LTS
Release: 20.04
** Affects: ubuntu
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1959477
Title:
GUI hangs after plugging in Brother DS-740D scanner
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/1959477/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
