Public bug reported: it doesn't report any error message, the printer doesnt just print
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22 Uname: Linux 5.11.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 3 10:01:03 2022 InstallationDate: Installed on 2021-11-22 (72 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) Lpstat: device for HP-LaserJet-1018: hp:/usb/HP_LaserJet_1018?serial=KP218R3 MachineType: LENOVO 20AL008YUS Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-1018.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-1018.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-43-generic root=UUID=9ccd4b52-6d4c-404c-8cc0-4c9c00f3045e ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/10/2016 dmi.bios.release: 2.35 dmi.bios.vendor: LENOVO dmi.bios.version: GIET85WW (2.35 ) dmi.board.asset.tag: Not Available dmi.board.name: 20AL008YUS dmi.board.vendor: LENOVO dmi.board.version: 0B98401 PRO dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.ec.firmware.release: 1.17 dmi.modalias: dmi:bvnLENOVO:bvrGIET85WW(2.35):bd03/10/2016:br2.35:efr1.17:svnLENOVO:pn20AL008YUS:pvrThinkPadX240:skuLENOVO_MT_20AL_BU_Think_FM_ThinkPadX240:rvnLENOVO:rn20AL008YUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad X240 dmi.product.name: 20AL008YUS dmi.product.sku: LENOVO_MT_20AL_BU_Think_FM_ThinkPad X240 dmi.product.version: ThinkPad X240 dmi.sys.vendor: LENOVO ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1959872 Title: Printer LJ1018 not printing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1959872/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs