Public bug reported:
After installing the graphic card and updating
running
sudo apt-get update and then upgrade commands I rebooted the machine and then I
treieds to play some music and no sound comes out of thre compuiter at that
point I tried to resernt and or evben tried to use bluttoth and nothjing is
woprtkign hi beleive it has to do to compatibility ofg the drivers and tyhere
sxis not souidfn saoxccimng pouit tuhe devic e
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.22
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dappster 1480 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 12 06:08:47 2022
InstallationDate: Installed on 2022-01-17 (85 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dappster 1480 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [To Be Filled By O.E.M., Realtek ALC892, Green Line Out, Rear] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.50
dmi.board.name: B450 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP4.50:bd11/04/2020:br5.17:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB450Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1968852
Title:
no sound after installed graphics cards Amd 580 no music sound
playback
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