Thank you for your confirmation.

If your system did not reboot, then CPU or other HWs hung up. This is
firmware and/or hardware related bug, not software.

I think this problem cannot is fixed by generic method, there is only
workaround by "i915.enable_guc=3" on specific device.


FYI, you can also use another workaround using modprobe commented by kapper1224 
instead of editing GRUB.

$ echo "options i915 enable_guc=3" | sudo tee -a /etc/modprobe.d/i915.conf
$ sudo update-initramfs -u

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https://bugs.launchpad.net/bugs/1939347

Title:
  Ubuntu 20.04 freeze since kernel 5.11

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