Public bug reported:
When I open the Dash menu and proceed to navigate through the software
icons, after three or four transitions to the next page, the system
freezes completely, rendering the keyboard unresponsive. While any
ongoing music or video playback continues, I find myself unable to
interact with the desktop environment or utilize the keyboard.
Consequently, I resort to holding down the power button to forcibly halt
the system. Simply pressing the power button typically results in no
response, or if any, it's imperceptible due to the system freeze.
Description: Ubuntu 22.04.4 LTS
Kernel: 6.2.0-39-generic #40~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 16
10:53:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux
I have switched to kernel 6.2 due to some bugs about audio hardware load
while using kernel 6.5
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.9-0ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 28 15:02:38 2024
DisplayManager: gdm3
InstallationDate: Installed on 2023-07-23 (219 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
RelatedPackageVersions: mutter-common 42.9-0ubuntu5
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
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https://bugs.launchpad.net/bugs/2055281
Title:
Desktop freeze while navigating the Dash
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