** Description changed:

  I've been experiencing an issue since performing a fresh install of
  Ubuntu 24.04 LTS on launch day. While my external NTFS USB hard drive is
  visible in the Ubuntu dock upon plugging it in, trying to mount it or
  access its contents gives me an 'Unable to access "2.0 TB Volume" ...
- Error mounting /dev/sda1"' pop-up.
+ Error mounting /dev/sda1' pop-up.
  
  I was able to get the external hard drive to mount via Terminal with the
  help of an article (https://linovox.com/how-to-fix-failed-to-mount-
  wrong-fs-type-bad-option-bad-superblock-on-linux/). However, its files
  are only accessible by navigating to my newly created '/mnt/Media'
  folder.
  
  The drive is not visible in Nautilus as it usually would be, but I can
  see it in the Disks app (which is also how I unmount it).
  
  Also I'm not sure whether this is related, but I get an error when I
  attempt to use Steam's Restore Game Backup feature. Upon trying to
  browse for the desired backup folder (which is on the external drive), I
  get the pop-up 'The folder contents could not be displayed ... Operation
  not supported'. From here I can still navigate to and select a folder on
  the internal hard drive, but not on the external one.
  
  My external hard drive had been working fine with Ubuntu 22.04 a few
  hours earlier in the day, and it currently functions normally on my
  Chromebook as well. Running 'Check Filesystem' in Disks says it is
  healthy. I also tried out a couple of my other USB sticks—which happen
  to use the FAT32 and Ext4 file systems—and they mounted normally.
  
  The version of gvfs that I have on my system is '1.54.0-1ubuntu2'.
  
  Hope this helps.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: gvfs 1.54.0-1ubuntu2
  ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
  Uname: Linux 6.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 27 23:30:07 2024
  HotplugNewDevices: /dev/sda1 /dev/sda
  HotplugNewMounts:
  
  InstallationDate: Installed on 2024-04-26 (2 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: gvfs
  Symptom: storage
  Title: Does not detect hotplugged storage device
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2063985

Title:
  Does not detect hotplugged storage device

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/2063985/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to