Public bug reported:

My riscv64 system is attached to Canonical's landscape server but `pro
status --all` does not show it:

$ sudo pro status --all
SERVICE          ENTITLED  STATUS       DESCRIPTION
anbox-cloud      yes       n/a          Scalable Android in the cloud
cc-eal           yes       n/a          Common Criteria EAL2 Provisioning 
Packages
cis              yes       n/a          Security compliance and audit tools
esm-apps         yes       n/a          Expanded Security Maintenance for 
Applications
esm-infra        yes       n/a          Expanded Security Maintenance for 
Infrastructure
fips             yes       n/a          NIST-certified FIPS crypto packages
fips-preview     yes       n/a          Preview of FIPS crypto packages 
undergoing certification with NIST
fips-updates     yes       n/a          FIPS compliant crypto packages with 
stable security updates
landscape        yes       n/a          Management and administration tool for 
Ubuntu
livepatch        yes       n/a          Canonical Livepatch service
realtime-kernel  yes       n/a          Ubuntu kernel with PREEMPT_RT patches 
integrated
ros              yes       n/a          Security Updates for the Robot 
Operating System
ros-updates      yes       n/a          All Updates for the Robot Operating 
System

I would have expected
landscape        yes       enabled      Management and administration tool for 
Ubuntu
--- 
ProblemType: Bug
ApportVersion: 2.32.0-0ubuntu2
Architecture: riscv64
CasperMD5json:
 {
   "result": "skip"
 }
DistroRelease: Ubuntu 25.04
InstallationDate: Installed on 2023-12-04 (459 days ago)
InstallationMedia: Ubuntu-Server 24.04 "Noble Numbat" - Daily riscv64 (20231204)
LaunchpadPrivate: 1
LaunchpadSubscribe: ua-client
Package: ubuntu-advantage-tools (not installed)
ProcVersionSignature: Ubuntu 6.14.0-7.7.1-generic 6.14.0-rc4
Tags: plucky
Uname: Linux 6.14.0-7-generic riscv64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
apparmor_logs.txt:
 
cloud-id.txt-error: Failed running command 'cloud-id' [exit(2)]. Message:
jobs-status.json: {"metering": {"last_run": "2025-03-07T08:19:45+00:00", 
"next_run": "2025-03-07T12:19:45+00:00"}, "update_messaging": {"last_run": 
"2025-03-07T08:19:45+00:00", "next_run": "2025-03-07T14:19:45+00:00"}, 
"validate_release_series": {"last_run": "2025-03-07T08:19:45+00:00", 
"next_run": "2025-03-08T08:19:45+00:00"}}
livepatch-status.txt-error: Invalid command specified 
'/snap/bin/canonical-livepatch status'.
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

** Affects: ubuntu-advantage-tools (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected plucky

** Tags added: apport-collected plucky

** Description changed:

  My riscv64 system is attached to Canonical's landscape server but `pro
  status --all` does not show it:
  
  $ sudo pro status --all
  SERVICE          ENTITLED  STATUS       DESCRIPTION
  anbox-cloud      yes       n/a          Scalable Android in the cloud
  cc-eal           yes       n/a          Common Criteria EAL2 Provisioning 
Packages
  cis              yes       n/a          Security compliance and audit tools
  esm-apps         yes       n/a          Expanded Security Maintenance for 
Applications
  esm-infra        yes       n/a          Expanded Security Maintenance for 
Infrastructure
  fips             yes       n/a          NIST-certified FIPS crypto packages
  fips-preview     yes       n/a          Preview of FIPS crypto packages 
undergoing certification with NIST
  fips-updates     yes       n/a          FIPS compliant crypto packages with 
stable security updates
  landscape        yes       n/a          Management and administration tool 
for Ubuntu
  livepatch        yes       n/a          Canonical Livepatch service
  realtime-kernel  yes       n/a          Ubuntu kernel with PREEMPT_RT patches 
integrated
  ros              yes       n/a          Security Updates for the Robot 
Operating System
  ros-updates      yes       n/a          All Updates for the Robot Operating 
System
  
  I would have expected
  landscape        yes       enabled      Management and administration tool 
for Ubuntu
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.32.0-0ubuntu2
+ Architecture: riscv64
+ CasperMD5json:
+  {
+    "result": "skip"
+  }
+ DistroRelease: Ubuntu 25.04
+ InstallationDate: Installed on 2023-12-04 (459 days ago)
+ InstallationMedia: Ubuntu-Server 24.04 "Noble Numbat" - Daily riscv64 
(20231204)
+ LaunchpadPrivate: 1
+ LaunchpadSubscribe: ua-client
+ Package: ubuntu-advantage-tools (not installed)
+ ProcVersionSignature: Ubuntu 6.14.0-7.7.1-generic 6.14.0-rc4
+ Tags: plucky
+ Uname: Linux 6.14.0-7-generic riscv64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ apparmor_logs.txt:
+  
+ cloud-id.txt-error: Failed running command 'cloud-id' [exit(2)]. Message:
+ jobs-status.json: {"metering": {"last_run": "2025-03-07T08:19:45+00:00", 
"next_run": "2025-03-07T12:19:45+00:00"}, "update_messaging": {"last_run": 
"2025-03-07T08:19:45+00:00", "next_run": "2025-03-07T14:19:45+00:00"}, 
"validate_release_series": {"last_run": "2025-03-07T08:19:45+00:00", 
"next_run": "2025-03-08T08:19:45+00:00"}}
+ livepatch-status.txt-error: Invalid command specified 
'/snap/bin/canonical-livepatch status'.
+ uaclient.conf:
+  contract_url: https://contracts.canonical.com
+  log_level: debug

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https://bugs.launchpad.net/bugs/2101158

Title:
  landscape status incorrectly reported

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