Public bug reported:
I may not have much information however this is a linux kernel image
that failed to update/upgrade
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-71-generic 6.8.0-71.71
ProcVersionSignature: Ubuntu 6.8.0-71.71-generic 6.8.12
Uname: Linux 6.8.0-71-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mohammed 2454 F.... pulseaudio
CasperMD5CheckResult: unknown
Date: Thu Jul 31 18:06:40 2025
ErrorMessage: run-parts: /etc/kernel/header_postinst.d/dkms exited with return
code 11
HibernationDevice: RESUME=UUID=0cd49e5e-9523-4348-9ab4-3fb51f7b7e65
InstallationDate: Installed on 2025-07-28 (4 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
MachineType: Hewlett-Packard HP ProBook 4420s
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-71-generic root=/dev/sda1 ro
quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.12-1ubuntu7.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: dkms
Title: package linux-image-6.8.0-71-generic 6.8.0-71.71 failed to
install/upgrade: run-parts: /etc/kernel/header_postinst.d/dkms exited with
return code 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2010
dmi.bios.release: 15.12
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AHH Ver. F.0C
dmi.board.name: 1423
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 53.31
dmi.chassis.asset.tag: advanced
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 53.31
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68AHHVer.F.0C:bd09/16/2010:br15.12:efr53.31:svnHewlett-Packard:pnHPProBook4420s:pvr:rvnHewlett-Packard:rn1423:rvrKBCVersion53.31:cvnHewlett-Packard:ct10:cvr:skuVM118AV:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ProBook 4420s
dmi.product.sku: VM118AV
dmi.sys.vendor: Hewlett-Packard
** Affects: dkms (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble third-party-packages
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https://bugs.launchpad.net/bugs/2119282
Title:
package linux-image-6.8.0-71-generic 6.8.0-71.71 failed to
install/upgrade: run-parts: /etc/kernel/header_postinst.d/dkms exited
with return code 11
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